Helpdesk is open from Monday through Friday CET

All support tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

For pre-sale questions, please create an (free) account to post a message. Pre-sale tickets are public.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

Pre-sale questions

 #6559: wamp

Closed
Latest: alainoulautre-free-fr / 2018-11-23 00:06 Created: alainoulautre-free-fr / 2018-11-23 00:06

 #6558: Does sh404SEF work with SP Page Builder?

Closed
Latest: CSouth / 2018-11-21 17:50 Created: CSouth / 2018-11-21 17:50

 #6557: Discount for Update

Closed
Latest: Markus / 2018-11-21 09:06 Created: Markus / 2018-11-21 09:06

 #6556: System URLs which are not meant to be found

Closed
Latest: joomla-sun-concept-de / 2018-11-14 10:08 Created: joomla-sun-concept-de / 2018-11-14 10:08

 #6555: Extension upgrates from 4.1.0.1559 to latest

Closed
Latest: mohtashim / 2018-11-02 13:30 Created: mohtashim / 2018-11-02 13:30

 #6554: Copyright abuse

Closed
Latest: lapion-list-ru / 2018-10-25 08:00 Created: lapion-list-ru / 2018-10-25 07:31

 #6553: Copyright abuse

Closed
Latest: lapion-list-ru / 2018-10-25 07:59 Created: lapion-list-ru / 2018-10-25 07:29

 #6549: About Google breadcrumbs

Closed
Latest: rhymes_reasons-hotmail-com / 2018-10-18 08:37 Created: rhymes_reasons-hotmail-com / 2018-10-17 11:49

 #6550: About Rich Snippet

Closed
Latest: rhymes_reasons-hotmail-com / 2018-10-18 08:36 Created: rhymes_reasons-hotmail-com / 2018-10-17 11:52

 #6551: About URL

Closed
Latest: rhymes_reasons-hotmail-com / 2018-10-18 08:13 Created: rhymes_reasons-hotmail-com / 2018-10-17 12:03

 #6552: wamp and sh404sef

Closed
Latest: bernard / 2018-10-17 19:56 Created: bernard / 2018-10-17 19:56

 #6548: Questions About Analytics

Closed
Latest: bertimuss / 2018-10-12 09:54 Created: bertimuss / 2018-10-12 09:54

 #6547: sh404sef Compatibility with k2

Closed
Latest: punto / 2018-10-10 11:36 Created: punto / 2018-10-10 11:36

 #6546: There was an error in visiting the page after adding Chinese alias under Aliases

Closed
Latest: alexhk / 2018-10-10 09:27 Created: alexhk / 2018-10-10 09:27

 #6545: "Custom" sef urls

Closed
Latest: marvays / 2018-10-01 08:46 Created: marvays / 2018-10-01 08:46

 #6544: Google fonts and menu not showing

Closed
Latest: jorge-batres-gmail-com / 2018-09-28 15:00 Created: jorge-batres-gmail-com / 2018-09-28 15:00

 #6543: Help with Sh404Sef

Closed
Latest: creazioni.arredo / 2018-09-27 15:50 Created: creazioni.arredo / 2018-09-27 15:50

 #6542: Issues when trying to upgrade to php 7.x!

Closed
Latest: info-ghazi-online-de / 2018-09-06 10:41 Created: info-ghazi-online-de / 2018-09-05 21:18

 #6541: metatag generator

Closed
Latest: zegenrijk / 2018-09-05 18:02 Created: zegenrijk / 2018-09-05 18:02

 #6540: I'm very nervous about sh404SEF!

Closed
Latest: gashton34 / 2018-09-05 10:34 Created: gashton34 / 2018-09-05 10:34

 #6539: Unable to process the payment - sh404sef

Closed
Latest: Denny / 2018-09-04 07:51 Created: Denny / 2018-09-04 07:51

 #6538: Amp and Sp page builder

Closed
Latest: Fjesse / 2018-09-01 23:50 Created: Fjesse / 2018-09-01 23:50

 #6537: Download page is a mess

Closed
Latest: mark.l / 2018-08-21 17:42 Created: mark.l / 2018-08-21 17:42

 #6536: Does extension allow use of Joomla Item Id internally but not display on SEF URL it generates?

Closed
Latest: joejvg-gmail-com / 2018-08-09 23:44 Created: joejvg-gmail-com / 2018-08-09 23:44

 #6535: Minimum requirements for SEO

Closed
Latest: michel777 / 2018-08-06 17:18 Created: michel777 / 2018-08-06 17:18

 #6534: Disable Google analytics

Closed
Latest: michel777 / 2018-08-03 10:13 Created: michel777 / 2018-08-03 10:13

 #6533: Can you provide me with a discount for renewal?

Closed
Latest: kyovev / 2018-07-31 11:58 Created: kyovev / 2018-07-31 11:58

 #6532: Automatisation of 301 Redirect

Closed
Latest: metaline / 2018-07-18 13:01 Created: metaline / 2018-07-18 13:01

 #6531: Delete sh404sef datas in database

Closed
Latest: houba_houbi / 2018-07-13 11:12 Created: houba_houbi / 2018-07-13 11:12

 #6530: Viewport Tags

Closed
Latest: domroesee / 2018-07-09 15:48 Created: domroesee / 2018-07-09 15:48

 #6529: invoice double paid

Closed
Latest: yourit / 2018-06-27 08:17 Created: yourit / 2018-06-27 08:17

 #6528: write different canonical link for each page

Closed
Latest: giulia / 2018-06-26 12:50 Created: giulia / 2018-06-26 12:50

 #6527: Presales question about trailing slash?

Closed
Latest: lipatovroman / 2018-06-24 20:48 Created: lipatovroman / 2018-06-24 20:47

 #6526: moving from sef advance

Closed
Latest: damo / 2018-06-24 10:25 Created: damo / 2018-06-24 10:25

 #6525: Missing shLib

Closed
Latest: KlausLohmar / 2018-06-22 21:59 Created: KlausLohmar / 2018-06-22 20:00

 #6524: Auto create map search urls

Closed
Latest: toomanylogins / 2018-06-19 10:55 Created: toomanylogins / 2018-06-19 10:55

 #6523: Remove id from sef url

Closed
Latest: jonfi / 2018-06-18 16:35 Created: jonfi / 2018-06-18 16:35

 #6522: Joomla Upgrade

Closed
Latest: jon-icewave-biz / 2018-06-15 11:43 Created: jon-icewave-biz / 2018-06-15 11:43

 #6521: How do I start updates?

Closed
Latest: phildjay / 2018-06-13 11:09 Created: phildjay / 2018-06-13 11:09

 #6520: why do I see ?catid=0 in my links?

Closed
Latest: PelleP / 2018-06-12 08:47 Created: PelleP / 2018-06-12 08:47

 #6519: URL redirect

Closed
Latest: fatih / 2018-06-07 09:57 Created: fatih / 2018-06-07 09:57

 #6518: Sh404SEF and Gridbox by Balbooa

Closed
Latest: vi_blackberry / 2018-05-31 10:34 Created: vi_blackberry / 2018-05-31 10:34

 #6517: Problem with 404 pages

Closed
Latest: sinan / 2018-05-29 12:48 Created: sinan / 2018-05-29 12:48

 #6516: Updates not available

Closed
Latest: ptesone / 2018-05-22 15:25 Created: ptesone / 2018-05-22 15:25

 #6515: Support for SH404SEF version 2.5.0.1040

Closed
Latest: bandeeta / 2018-05-18 08:25 Created: bandeeta / 2018-05-17 11:09

 #6514: Sh404sef en francais et mise a jour

Closed
Latest: mjcconcept / 2018-05-15 23:29 Created: mjcconcept / 2018-05-15 23:29

 #6513: Jreviews Support

Closed
Latest: tonyclider / 2018-05-05 00:54 Created: tonyclider / 2018-05-05 00:54

 #6498: Version for 3.6.5

Closed
Latest: kullboys / 2018-05-02 09:20 Created: kullboys / 2018-02-06 08:07

 #6512: How do I update sh404SEF?

Closed
Latest: behzad-behzad-com / 2018-04-28 19:31 Created: behzad-behzad-com / 2018-04-28 19:31

 #6511: General questions

Closed
Latest: mikyamp / 2018-04-11 17:25 Created: mikyamp / 2018-04-11 17:25