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#11007 – Renewed and Upgraded - now it says EXPIRED!

Posted in ‘Pre-sale questions’

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Wednesday, 17 April 2024 14:19 UTC

jk-rauschfrei-media-at

Hello,
I renewed and upgraded my 4SEO subscription today as it was recommended in the reminder-email.
after renewing, my account was valid till April 2025.
then i upgraded to the new PRO plan. now it says my subscription is expired!

I ve used paypal.

please look into it.
thank you.

Wednesday, 17 April 2024 15:09 UTC

wb_weeblr

That is correct. Your previous subscription is marked as expired, and you have a brand new PRO subscription.

It's all visible on your dashboard.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Wednesday, 17 April 2024 15:18 UTC

jk-rauschfrei-media-at

Thanks! didnt see that until now.
solved!

Wednesday, 17 April 2024 17:01 UTC

wb_weeblr

All your subscriptions are listed on your dashboard. That's also so that you can download past invoices, etc

Glad it's sorted out now, closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.