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#10924 – 4AI

Posted in ‘Pre-sale questions’

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Thursday, 14 March 2024 20:43 UTC

alflatscher

Hello, I installed 4AI community edition, configured it, entered the secret API-OpenAI key, get a confirmation, that the key is valid. (Green check in the right upper corner of the component dashboard.

The moment I leave the 4Ai component and change to content/articles, the API connection is lost.

I use Joomla 5.0.3

Friday, 15 March 2024 08:42 UTC

wb_weeblr

get a confirmation, that the key is valid. (Green check in the right upper corner of the component dashboard.

That does not mean the key is valid. This is only the "spinner" that rotates while 4AI is talking to your server (for saving or reading information). So the only thing this says is that there was no error saving the data

We have no way to "validate" a key, the only way to validate it is to try and use it.

1 - But I'm not I understand what you mean by "the API connection is lost"?

What happens exactly, what do you see on your screen?

2 - When you go back to Configuration | API Providers, is your API key still there, visible in the Secret Key field?

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Monday, 15 April 2024 05:34 UTC

system

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