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#10584 – error: You exceeded your current quota, please check your plan and billing details.

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 28 November 2023 09:57 UTC
ring-des13-com
Hello, I have a question regarding an error that occurred when I submitted my article. What could be the reason for this? Do I need to pay OpenAI for this service, or do I pay through you? Thank you.{ "error": { "message": "You exceeded your current quota, please check your plan and billing details.", "type": "insufficient_quota", "param": null, "code": "insufficient_quota" } }
Tuesday, 28 November 2023 10:23 UTC
wb_weeblr

Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk for the extension you are using.

After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

PS: Yes, you need to pay OpenAI for using their API (you do NOT need ChatGPT plus, just the API access). Make sure to read the "4AI Overview" page in 4AI documentation.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
Friday, 29 December 2023 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.