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Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

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#10321 – K2 and 4SEF (was #9909 – 4SEF and K2)

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 18 September 2023 14:10 UTC
witraze

Hello

I bought and installed $SEF. All went smoothly, some links, however, are broken (like: https://www.witraze.info/en/index.php?option=com_k2&Itemid=1351&id=1649&lang=en&layout=item&view=item ).

I suspect it is due to the absence of K2 add-on for 4SEF. Are there any news regarding this? 

best Tomasz

Monday, 18 September 2023 14:47 UTC
wb_weeblr

Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.

After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

(like: https://www.witraze.info/en/index.php?option=com_k2&Itemid=1351&id=1649&lang=en&layout=item&view=item ).

Note that this URL is indeed a 404 and it has nothing to do with K2 being there or not. It's just an invalid URL, due to the /en/ bit at the start. The correct URL is likely to be https://www.witraze.info/index.php?option=com_k2&Itemid=1351&id=1649&lang=en&layout=item&view=item

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

-- 

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.