Last post
14 hours 33 min ago
Posts last week
141
Average response time last week
4 hours 42 min
All time posts
67805
All time tickets
10478
All time avg. posts per day
21
Helpdesk is open from Monday through Friday CET
Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.
sh404SEF has been discontinued on August 17, 2023.
As such support and updates are stopped and it is not possible to open any new support ticket for it.
As it is a Joomla 3-only extension, we provide an upgrade path to Joomla 4 as follows:
- 4SEF produces SEF URLs identical to sh404SEF in most cases. It can import custom URLs from sh404SEF. It works on Joomla 3 & 4.
- 4SEO is the all-in-one SEO extension for Joomla with much more features than sh404SEF. It can import meta data and redirects from sh404SEF. It works on Joomla 3 & 4.
sh404SEF
#6845: What is the meaning of "robots meta tag"?
Closed
Latest post by wb_cati on Friday, 24 January 2020 13:23 UTC
Created on Wednesday, 01 January 2020 00:13 UTC by kriru
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#6852: Facebook Like button extra width
Closed
Latest post by wb_cati on Friday, 24 January 2020 13:20 UTC
Created on Saturday, 04 January 2020 09:56 UTC by TheSDHotel
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#6871: Tag generator and category in theb URLs
Closed
Latest post by wb_cati on Thursday, 23 January 2020 17:51 UTC
Created on Saturday, 18 January 2020 08:20 UTC by andrea2002
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#6821: Social SEO - automatic image detection
Closed
Latest post by wb_cati on Thursday, 23 January 2020 17:43 UTC
Created on Wednesday, 18 December 2019 00:09 UTC by hajfa
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#6830: Not saving the title and description.
Closed
Latest post by wb_cati on Thursday, 23 January 2020 17:29 UTC
Created on Friday, 20 December 2019 23:01 UTC by ciamparini
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#6857: Disable sef variables
Closed
Latest post by wb_cati on Thursday, 23 January 2020 17:15 UTC
Created on Tuesday, 07 January 2020 17:55 UTC by avesovum
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#6850: How can I set up URL optimization to ignore anchor links?
Closed
Latest post by wb_cati on Thursday, 23 January 2020 17:11 UTC
Created on Saturday, 04 January 2020 01:01 UTC by superSkies
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#6064: HIKASHOP product pictures are dissapearing if I do PURGE
Closed
Latest post by wb_cati on Wednesday, 18 December 2019 16:58 UTC
Created on Sunday, 10 November 2019 16:02 UTC by gg974
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#6053: Sub Directory
Closed
Latest post by wb_cati on Wednesday, 18 December 2019 16:45 UTC
Created on Monday, 04 November 2019 15:04 UTC by mehditaly
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#6071: article id sprerated in the sef url
Closed
Latest post by wb_cati on Wednesday, 18 December 2019 16:42 UTC
Created on Wednesday, 13 November 2019 04:29 UTC by battarov
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#6095: suddenly sh404 cause error and site not work
Closed
Latest post by wb_cati on Wednesday, 18 December 2019 16:38 UTC
Created on Wednesday, 27 November 2019 16:11 UTC by dpascal049
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#6096: Many 404 in new site from old data
Closed
Latest post by wb_cati on Wednesday, 18 December 2019 16:30 UTC
Created on Thursday, 28 November 2019 02:56 UTC by Laongvivah
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#6067: How can I load the default Meta Description and Title already in Joomla
Closed
Latest post by wb_cati on Friday, 13 December 2019 15:04 UTC
Created on Monday, 11 November 2019 23:50 UTC by chris-panamabeachrealty-com
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#6066: Clicking on Joomla tag gives me 500 error
Closed
Latest post by wb_cati on Friday, 13 December 2019 15:03 UTC
Created on Monday, 11 November 2019 22:38 UTC by chris-panamabeachrealty-com
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#6068: automatic blog url
Closed
Latest post by wb_cati on Friday, 13 December 2019 15:00 UTC
Created on Tuesday, 12 November 2019 08:06 UTC by YZCommunicatie
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#6082: Add on www with https
Closed
Latest post by wb_cati on Friday, 13 December 2019 14:53 UTC
Created on Wednesday, 20 November 2019 08:23 UTC by kriru
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#6804: Can't create a new customer account
Closed
Latest post by wb_cati on Friday, 13 December 2019 14:50 UTC
Created on Wednesday, 04 December 2019 21:20 UTC by hpalmier
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#6078: sh404sef OG Properties
Closed
Latest post by wb_cati on Wednesday, 11 December 2019 17:30 UTC
Created on Sunday, 17 November 2019 17:26 UTC by kars
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#6806: Suggestion - Canonicals
Closed
Latest post by wb_cati on Wednesday, 11 December 2019 17:22 UTC
Created on Thursday, 05 December 2019 03:18 UTC by Maverell
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#6087: Generating URL's multiple times
Closed
Latest post by wb_cati on Wednesday, 11 December 2019 17:16 UTC
Created on Friday, 22 November 2019 11:29 UTC by jasonham
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#6802: article tittle [id] | subcategory | category
Closed
Latest post by wb_cati on Wednesday, 11 December 2019 17:11 UTC
Created on Tuesday, 03 December 2019 12:16 UTC by AGuerrero
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#6810: Redirect Homepage to new domain
Closed
Latest post by wb_cati on Wednesday, 11 December 2019 16:52 UTC
Created on Monday, 09 December 2019 19:47 UTC by odrareg
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#5918: H1 Header removed when sh404sef enabled
Closed
Latest post by wb_weeblr on Thursday, 28 November 2019 17:47 UTC
Created on Friday, 26 July 2019 11:54 UTC by dorksdelivered
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#6054: Site Map
Closed
Latest post by wb_cati on Monday, 25 November 2019 17:05 UTC
Created on Monday, 04 November 2019 15:39 UTC by Comunale
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#6057: Failing Full Backup Restoration from Cpanel Files and Database
Closed
Latest post by wb_cati on Monday, 25 November 2019 16:32 UTC
Created on Wednesday, 06 November 2019 01:03 UTC by wocomm
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#6052: akeeba error with myjoomla.com
Closed
Latest post by wb_cati on Monday, 25 November 2019 16:25 UTC
Created on Saturday, 02 November 2019 12:42 UTC by alizayni
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#6081: Analytics Error
Closed
Latest post by wb_cati on Monday, 25 November 2019 15:57 UTC
Created on Wednesday, 20 November 2019 02:38 UTC by Laongvivah
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#6079: H1 tag
Closed
Latest post by wb_cati on Monday, 25 November 2019 15:51 UTC
Created on Tuesday, 19 November 2019 13:09 UTC by dior707-yahoo-com
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#6031: sh404SEF for galleries
Closed
Latest post by wb_cati on Monday, 18 November 2019 14:15 UTC
Created on Monday, 21 October 2019 19:11 UTC by info-dimages-gr
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#6032: JEM archived events
Closed
Latest post by wb_cati on Monday, 18 November 2019 14:12 UTC
Created on Tuesday, 22 October 2019 13:09 UTC by gizmodesign
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#6069: sh404SEF missing from menu
Closed
Latest post by wb_cati on Monday, 18 November 2019 14:05 UTC
Created on Tuesday, 12 November 2019 15:54 UTC by morels
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#6073: Error syntax error, unexpected 's' (T_STRING)
Closed
Latest post by wb_cati on Monday, 18 November 2019 14:03 UTC
Created on Wednesday, 13 November 2019 09:23 UTC by toomanylogins
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#6047: double category URL link
Closed
Latest post by wb_cati on Monday, 18 November 2019 14:01 UTC
Created on Friday, 01 November 2019 04:04 UTC by firman
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#6016: sh404SEF and Contact Enhance plugin - not showing tabs in articles
Closed
Latest post by wb_cati on Tuesday, 29 October 2019 17:39 UTC
Created on Monday, 14 October 2019 12:50 UTC by gizmodesign
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#6006: redirect old pdf to the Homepage
Closed
Latest post by wb_cati on Tuesday, 29 October 2019 17:23 UTC
Created on Tuesday, 08 October 2019 12:31 UTC by gchevillon
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#6036: Cannot get SEF URL to generate
Closed
Latest post by wb_cati on Tuesday, 29 October 2019 17:12 UTC
Created on Thursday, 24 October 2019 16:59 UTC by staffiery
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#6015: Re install - Purge ?
Closed
Latest post by wb_cati on Tuesday, 29 October 2019 17:07 UTC
Created on Monday, 14 October 2019 07:09 UTC by bienenf
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#6030: Facebook OpenGraph Settings - Potential Feature Request
Closed
Latest post by wb_cati on Tuesday, 29 October 2019 17:06 UTC
Created on Monday, 21 October 2019 13:50 UTC by ibweb
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#5993: Generated sh404sef urls arent in the generated sitemap?
Closed
Latest post by wb_cati on Tuesday, 22 October 2019 10:24 UTC
Created on Thursday, 03 October 2019 12:06 UTC by Mediaconnect
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#5990: ZOO URLs have added text at end
Closed
Latest post by wb_cati on Tuesday, 22 October 2019 10:15 UTC
Created on Wednesday, 02 October 2019 23:17 UTC by jagreff
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#5991: URL Manager timeout when loading
Closed
Latest post by wb_cati on Tuesday, 22 October 2019 10:10 UTC
Created on Thursday, 03 October 2019 06:32 UTC by slamskateboarding
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#6027: Twitter format
Closed
Latest post by wb_cati on Tuesday, 22 October 2019 10:02 UTC
Created on Sunday, 20 October 2019 19:45 UTC by chrishall57
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#6029: Need help to insert structured data into articles
Closed
Latest post by wb_cati on Tuesday, 22 October 2019 09:58 UTC
Created on Monday, 21 October 2019 13:28 UTC by Robert
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#5992: Doesn't insert new meta tag
Closed
Latest post by wb_cati on Monday, 07 October 2019 12:34 UTC
Created on Thursday, 03 October 2019 06:44 UTC by mrufip
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#5951: Purging stored SEF-URLs
Closed
Latest post by wb_cati on Thursday, 26 September 2019 14:35 UTC
Created on Tuesday, 20 August 2019 06:31 UTC by meinolf-mueller-fit-in-mathe-online-de
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#5944: 404 redirect
Closed
Latest post by wb_cati on Thursday, 26 September 2019 14:27 UTC
Created on Tuesday, 13 August 2019 18:09 UTC by saguweb
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#5946: Want to keep Joomla Sef URLs on SH404SEF
Closed
Latest post by wb_cati on Thursday, 26 September 2019 14:23 UTC
Created on Thursday, 15 August 2019 09:34 UTC by wins
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#5954: Need help with existing site using K2
Closed
Latest post by wb_cati on Thursday, 26 September 2019 14:16 UTC
Created on Monday, 09 September 2019 13:32 UTC by infinita
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#5959: Hide category in page title
Closed
Latest post by wb_cati on Thursday, 26 September 2019 14:09 UTC
Created on Tuesday, 10 September 2019 09:38 UTC by Jake
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#5955: SEO Meta administration
Closed
Latest post by wb_cati on Monday, 23 September 2019 15:55 UTC
Created on Monday, 09 September 2019 19:05 UTC by FlyBell
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