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#6095 – suddenly sh404 cause error and site not work

Posted in ‘sh404SEF’

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Wednesday, 27 November 2019 16:11 UTC

dpascal049

Please check: http://prntscr.com/xxxx

This is only this on my site. Nothing changed in code or site.
Just in article and after save this

With sh404 disable it ok or with sef off

How can i fix it?

Thanks

Wednesday, 27 November 2019 16:13 UTC

dpascal049

Version is 4.17.0.3932 and all are on latest version

Wednesday, 27 November 2019 16:15 UTC

wb_weeblr

HI

This is caused by the URL disk cache which has become corrupted. This can happen when your server is not fast enough to write to disk the required cache data.

The simply and best permanent fix is to disable the URL disk cache, under the "Advanced" tab of sh404SEF configuration. It's off by default and cannot be enabled on all servers, depending on traffic and performance.

Best regards

Wednesday, 27 November 2019 16:17 UTC

dpascal049

Thank you
This is what i look for ,
Now is ok

In really .. our host promiss that this server is the best but from what i see.. is lower then previous

Thanks again and you can close ticket

Wednesday, 27 November 2019 16:19 UTC

wb_weeblr

Hi

Happy to hear that it's solved! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Be sure to also check out wbAMP, our Accelerated Mobiles pages plugin for Joomla - without AMP, you're missing out on mobile visitors!

Best regards

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.