• Home
  • Get help
  • Ask a question
Last post 44 min ago
Posts last week 89
Average response time last week 30 min
All time posts 67737
All time tickets 10467
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6053 – Sub Directory

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 04 November 2019 15:04 UTC
mehditaly
Hello,

I want to get in to a sub directory in Joomla but I'm getting 404 error page


https://www.xxxx.com/stat

Could you help please ? 

Thank you
Monday, 04 November 2019 15:31 UTC
wb_weeblr
Hi

Do you mean you have some software separate from Joomla in the /stat subdirectory?

If so, you need to change your .htaccess file so that your web server does not sent all requests to /stat to Joomla. This is not a Joomla-related issue, or sh404SEF for that matter.

Best regards
 
Monday, 04 November 2019 15:35 UTC
mehditaly
Hello thank you

In /stat I put php files that shows server stats

What line should I add to .htaccess please ?

Thanks
Monday, 04 November 2019 15:48 UTC
wb_weeblr
Hi

What line should I add to .htaccess please ?

I don't know, this depends on your server setup. Your hosting company may help here. Again this topic is not related to Joomla or sh404SEF.

Best regards
 
Tuesday, 05 November 2019 04:03 UTC
mehditaly
Hello,

When I disable 404sef and joomla seo it works fine

the /stat directory is protected by .htaccess and .htpasswd

Here is the content of .htaccess :
==========================
AuthUserFile /*****/******/public_html/stat/.htpasswd
AuthGroupFile /dev/null
AuthName "Restricted Access"
AuthType Basic
<limit GET>
require valid-user
</Limit>
==========================
Here is the content of .htpasswd:
==========================
****:$******************************************
==========================

I put **** to replace sensitives information

Please help
Best regards
Mehdi





Tuesday, 05 November 2019 08:12 UTC
wb_weeblr
Hi

When I disable 404sef and joomla seo it works fine
Yes. If you disable JOOMLA SEF URLs, it will work fine.

If you uninstall sh404SEF and just use Joomla normal SEF URLs with an .htaccess you will have this problem. This is not something we can resolve because it is not related to sh404SEF.

Solve the problem with just Joomla SEF and it will work fine with sh404SEF as well.

Only someone familiar with your .htaccess and your hosting setup can solve this.

Best regards

 
Wednesday, 20 November 2019 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.