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#6066 – Clicking on Joomla tag gives me 500 error

Posted in ‘sh404SEF’

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Monday, 11 November 2019 22:38 UTC

chris-panamabeachrealty-com

I am using Joomla 3.8.13 and sh404 4.17. When I click on a tag on this page:
https://www.xxxx.net/blog/ or the article page I get a:
500
JHtml icon not found.

What do I have configured wrong?

Tuesday, 12 November 2019 07:52 UTC

wb_weeblr

Hi

Hard to say without actually seeing it but I would suggest you increase Joomla error display to get the actual full error:

In Joomla global configuration:

- Under "System", set "Debug system" to Yes
- Under "Server", set "Gzip page compression" to "No"
- Under "Server", set "Error reporting" to "Maximum"

Clear Joomla cache, enable sh404SEF and visit one of the page causing the issue. Then note of any error message in full, including all details that may be provided on the page.

What do I have configured wrong?

You don't have necessarily something configured wrong. It sounds more like an extension, most likely your template is interfering here.

A good test would actually be to simply temporarily switch to one of Joomla built-in template, protostar for instance and test with it.

Best regards

PS: I assume you mean Joomla 3.9.13.

Wednesday, 27 November 2019 05:34 UTC

system

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