Helpdesk is open from Monday through Friday CET

All support tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

For pre-sale questions, please create an (free) account to post a message. Pre-sale tickets are public.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

Pre-sale questions

 #6510: Joomfish exporter for Joomla! 1.5x download?

Closed
Latest: mirzasila / 2018-03-26 13:10 Created: mirzasila / 2018-03-26 13:10

 #6509: what is the latest version of sh404sef that will work on Joomla 2.5?

Closed
Latest: markuk / 2018-03-15 13:53 Created: markuk / 2018-03-15 13:53

 #6508: Sh404 has the function keyword linking?

Closed
Latest: Rossetti / 2018-03-13 16:54 Created: Rossetti / 2018-03-13 16:54

 #6507: This page has a link to an AMP page, but the AMP version isn’t available.

Closed
Latest: 7of9 / 2018-03-06 21:27 Created: 7of9 / 2018-03-06 21:25

 #6506: error, delete post, i submit ticket for support

Closed
Latest: mskiby / 2018-03-03 00:16 Created: mskiby / 2018-03-03 00:16

 #6505: Issue with cache folder

Closed
Latest: rodrago / 2018-02-27 18:01 Created: rodrago / 2018-02-27 18:01

 #6504: sH404SEF and Jsitemap

Closed
Latest: waterwind2012-gmail-com / 2018-02-15 13:36 Created: waterwind2012-gmail-com / 2018-02-15 13:36

 #6503: Old Lizence

Closed
Latest: brodbeck-360gradconsulting-de / 2018-02-10 12:46 Created: brodbeck-360gradconsulting-de / 2018-02-10 12:46

 #6502: wbAmp + Theme sidebar menu?

Closed
Latest: grigorjevs-aleksis-gmail-com / 2018-02-09 16:26 Created: grigorjevs-aleksis-gmail-com / 2018-02-09 16:26

 #6501: Import Shorts URLs

Closed
Latest: cezary@izabelin.net / 2018-02-09 08:35 Created: cezary@izabelin.net / 2018-02-09 08:35

 #6500: Any known setup challenges for existing sites?

Closed
Latest: Archeantus / 2018-02-07 21:43 Created: Archeantus / 2018-02-07 21:43

 #6499: What's wrong with the coupon code?

Closed
Latest: dancebell / 2018-02-07 17:59 Created: dancebell / 2018-02-07 17:59

 #6497: Huge database 3 and error 500

Closed
Latest: nbussiere88 / 2018-02-05 19:43 Created: nbussiere88 / 2018-02-05 19:43

 #6496: cdaters

Closed
Latest: cdaters / 2018-02-05 03:41 Created: cdaters / 2018-02-05 03:41

 #6495: Discount code

Closed
Latest: michelecanal / 2018-02-01 21:01 Created: michelecanal / 2018-02-01 21:01

 #6494: title in url

Closed
Latest: marvays / 2018-01-31 00:29 Created: marvays / 2018-01-31 00:29

 #6493: discount code if buy both extensions?

Closed
Latest: sradug / 2018-01-22 16:35 Created: sradug / 2018-01-22 16:35

 #6492: 404 redirect

Closed
Latest: phildjay / 2018-01-22 13:57 Created: phildjay / 2018-01-22 13:57

 #6491: TEXTman integration and sh404SEF

Closed
Latest: paul-timble-net / 2018-01-18 11:16 Created: paul-timble-net / 2018-01-18 11:16

 #6490: Level of support

Closed
Latest: mariazzz / 2018-01-18 03:28 Created: mariazzz / 2018-01-18 03:23

 #6489: Level of support

Closed
Latest: mariazzz / 2018-01-18 03:19 Created: mariazzz / 2018-01-18 03:19

 #6488: sh404SEF & Existing links

Closed
Latest: DJBenz / 2018-01-15 09:35 Created: DJBenz / 2018-01-15 09:35

 #6487: Admin Tools Redirects / other components

Closed
Latest: marpleweb / 2018-01-11 09:59 Created: marpleweb / 2018-01-11 09:59

 #6486: can't handle URL aliases after installation

Closed
Latest: dcsmisr / 2018-01-07 04:49 Created: dcsmisr / 2018-01-07 04:49

 #6485: DOWNLOADS AND TICKETING SYSTEM NOT WORKING

Closed
Latest: prestonfm / 2018-01-06 15:52 Created: prestonfm / 2018-01-06 15:52

 #6484: Missing Menu

Closed
Latest: ckone / 2018-01-03 12:12 Created: ckone / 2018-01-03 12:12

 #6483: Orangehill

Closed
Latest: Orangehill / 2017-12-22 13:34 Created: Orangehill / 2017-12-22 13:34

 #6482: sh404sef & wbamp-link adds a trailing slash on "Home" default Joomla menu item....

Closed
Latest: MrSandman / 2017-12-15 18:15 Created: MrSandman / 2017-12-15 18:13

 #6481: 410 and canonicals with sh404SEF ?

Closed
Latest: bobptz / 2017-12-12 14:33 Created: bobptz / 2017-12-12 14:33

 #6480: Sh404SEF sef URL

Closed
Latest: hoblikus / 2017-12-07 12:46 Created: hoblikus / 2017-12-07 12:46

 #6479: Redirection problem in joomla administrator with sh404SEF

Closed
Latest: vivek-sharma-phoenixmedianet-in / 2017-12-07 06:57 Created: vivek-sharma-phoenixmedianet-in / 2017-12-07 06:57

 #6478: Walk through?

Closed
Latest: kvan503-gmail-com / 2017-12-06 16:08 Created: kvan503-gmail-com / 2017-12-06 16:08

 #6477: trial version

Closed
Latest: hoblikus / 2017-12-06 09:12 Created: hoblikus / 2017-12-06 09:12

 #6476: Is sh404sef canonical could cover zoo items duplicates in other languages too?

Closed
Latest: omidjv / 2017-12-03 04:45 Created: omidjv / 2017-12-03 04:45

 #6475: Problem with zoo urls

Closed
Latest: code / 2017-12-01 16:28 Created: code / 2017-12-01 16:28

 #6474: Can i change the canonical url to https ?

Closed
Latest: sylter / 2017-12-01 07:08 Created: sylter / 2017-12-01 07:08

 #6473: Looking to purchase sh404, would you install and configure for additional cost?

Closed
Latest: info-spring-creative-co-uk / 2017-11-28 14:45 Created: info-spring-creative-co-uk / 2017-11-28 14:45

 #6472: Alias in russian lang fails

Closed
Latest: evgen-minsk-gmail-com / 2017-11-27 10:14 Created: evgen-minsk-gmail-com / 2017-11-27 10:14

 #6471: Do I have to pay each time to get the updates

Closed
Latest: Leisleis1 / 2017-11-22 16:31 Created: Leisleis1 / 2017-11-22 16:31

 #6470: Catégories.

Closed
Latest: thierrysupplie / 2017-11-22 12:41 Created: thierrysupplie / 2017-11-22 12:41

 #6469: Rewriting Url

Closed
Latest: Actionscripter / 2017-11-21 22:52 Created: Actionscripter / 2017-11-21 22:52

 #6468: Use only Duplicate Content feature

Closed
Latest: silke / 2017-11-20 07:16 Created: silke / 2017-11-20 07:16

 #6467: How to skip some urls from being rewritten

Closed
Latest: mrcrix / 2017-11-15 23:19 Created: mrcrix / 2017-11-15 23:19

 #6466: URL without menu-item

Closed
Latest: HDsports / 2017-11-12 19:31 Created: HDsports / 2017-11-12 19:31

 #6465: Redirects (aliases) don't work

Closed
Latest: Succi / 2017-11-06 12:10 Created: Succi / 2017-11-06 12:10

 #6464: Wipe please

Closed
Latest: MartinB / 2017-10-29 18:25 Created: MartinB / 2017-10-29 14:29

 #6463: Is it j3.8.1 and yootheme compatibile?

Closed
Latest: L.chiavegato / 2017-10-19 06:21 Created: L.chiavegato / 2017-10-19 06:21

 #6462: Many 404 urls

Closed
Latest: Epiploicum / 2017-10-18 15:25 Created: Epiploicum / 2017-10-18 15:25

 #6461: i cant find answer

Closed
Latest: grigorjevs-aleksis-gmail-com / 2017-10-13 20:35 Created: grigorjevs-aleksis-gmail-com / 2017-10-13 20:35

 #6460: Track in Google Analytics Clicks and Downloads

Closed
Latest: AGuerrero / 2017-10-09 13:31 Created: AGuerrero / 2017-10-09 13:31