I'm having a problem with one page of my web site not displaying images. The page was created in YooTheme Pro Builder. YooTheme Support is telling me "There is this block in your site's source, which currently causes a JavaScript error:" It looks like the source code at issue was created by sh404SEF. Attached is the info with my log-in info removed.
Reduced schedule during conference and annual break
We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:
We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.
Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.
In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)
#9963 – sh404SEF causing JavaScript error?
Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
jagreff
wb_weeblr
Hi
Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.
We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.
(Also, of course, the responses in that ticket support from YooTheme are entirely wrong, it's like they have no idea of how Joomla works).
Best regards
Yannick Gaultier
weeblr.com / @weeblr
system
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