Helpdesk is open from Monday through Friday CET

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

Please open a new ticket for each issue or topic you want to discuss, this is so much easier to track :-)

sh404SEF

Closed #5848: Setting Up Analytics Latest post by wb_cati on Friday, 14 June 2019 17:20 UTC Created on Tuesday, 11 June 2019 15:44 UTC by act242
Closed #5827: Can't save modified SEF URLs due to SQL error. Latest post by wb_cati on Friday, 14 June 2019 17:18 UTC Created on Sunday, 26 May 2019 23:10 UTC by kbrookes
Closed #5829: Installation Latest post by wb_cati on Friday, 14 June 2019 17:11 UTC Created on Wednesday, 29 May 2019 04:37 UTC by MOUMOUSSE
Closed #5854: Canonical URL is not in property. Latest post by wb_cati on Friday, 14 June 2019 17:09 UTC Created on Thursday, 13 June 2019 04:56 UTC by dior707-yahoo-com
Closed #5853: Restore Default Configuration and Settings Latest post by wb_cati on Friday, 14 June 2019 17:07 UTC Created on Wednesday, 12 June 2019 20:36 UTC by tuan@lumoscloud.com
Closed #5802: Manual Repository Install Latest post by wb_cati on Wednesday, 05 June 2019 14:19 UTC Created on Monday, 13 May 2019 19:36 UTC by simplematt
Closed #5806: 504 error knocking out whole site Latest post by wb_cati on Wednesday, 05 June 2019 14:18 UTC Created on Tuesday, 14 May 2019 15:14 UTC by CSouth
Closed #5803: links without category Latest post by wb_cati on Wednesday, 05 June 2019 14:11 UTC Created on Monday, 13 May 2019 20:28 UTC by radualexe1991-gmail-com
Closed #5837: component not found Latest post by wb_cati on Wednesday, 05 June 2019 14:05 UTC Created on Thursday, 30 May 2019 18:14 UTC by kontakt-gardensofart-pl
Closed #5818: Canonical tag not display view page sources Latest post by wb_cati on Wednesday, 05 June 2019 13:52 UTC Created on Monday, 20 May 2019 13:22 UTC by kriru
Closed #5817: Wat is the best way to link to a menu item in a article or module ? Latest post by wb_cati on Wednesday, 05 June 2019 13:50 UTC Created on Sunday, 19 May 2019 18:56 UTC by deef
Closed #5765: Changing a SEF url Latest post by wb_cati on Friday, 24 May 2019 15:26 UTC Created on Friday, 19 April 2019 11:26 UTC by ian
Closed #5820: JSitemap Pro Latest post by wb_cati on Friday, 24 May 2019 15:11 UTC Created on Tuesday, 21 May 2019 07:58 UTC by hpalmier
Closed #5785: redirect-reroute issue Latest post by wb_cati on Friday, 24 May 2019 15:08 UTC Created on Monday, 06 May 2019 11:52 UTC by davidskate15
Closed #5822: Home page: "The requested page can't be found..." Latest post by wb_cati on Friday, 24 May 2019 14:53 UTC Created on Tuesday, 21 May 2019 17:36 UTC by ChasJ
Closed #5783: Easysocial /Blog /Discuss Latest post by wb_cati on Friday, 24 May 2019 14:27 UTC Created on Thursday, 02 May 2019 18:09 UTC by thering1975
Closed #5781: Some questions after installation Latest post by wb_cati on Monday, 20 May 2019 12:18 UTC Created on Wednesday, 01 May 2019 16:22 UTC by Jake
Closed #5812: Remove category from Google title Latest post by wb_cati on Monday, 20 May 2019 12:11 UTC Created on Thursday, 16 May 2019 13:20 UTC by ltoeset
Closed #5780: Rule to remove item id from url Latest post by wb_cati on Monday, 20 May 2019 12:05 UTC Created on Wednesday, 01 May 2019 15:57 UTC by fmadan
Closed #5814: Blog menu does not work Latest post by wb_cati on Monday, 20 May 2019 11:59 UTC Created on Friday, 17 May 2019 08:53 UTC by andreanza
Closed #5813: Separate URL for duplicate content if intended Latest post by wb_cati on Monday, 20 May 2019 11:11 UTC Created on Thursday, 16 May 2019 19:46 UTC by davidsoens
Closed #5784: 404 page Latest post by wb_cati on Monday, 20 May 2019 11:02 UTC Created on Thursday, 02 May 2019 22:06 UTC by Jake
Closed #5710: Finding broken url in sh404sef Latest post by wb_cati on Wednesday, 24 April 2019 14:15 UTC Created on Thursday, 28 March 2019 23:38 UTC by paulus103
Closed #5763: Identifiant article dans url mais pas dans le Title Latest post by wb_cati on Wednesday, 24 April 2019 13:48 UTC Created on Thursday, 18 April 2019 11:39 UTC by persilou
Closed #5767: link rel prev/next do not get added with cache on Latest post by wb_cati on Wednesday, 24 April 2019 13:42 UTC Created on Saturday, 20 April 2019 08:11 UTC by TheSDHotel
Closed #5731: Social media icons Latest post by wb_cati on Wednesday, 24 April 2019 13:37 UTC Created on Sunday, 07 April 2019 05:33 UTC by Demos2017
Closed #5764: 404 strange error Latest post by wb_cati on Wednesday, 24 April 2019 13:35 UTC Created on Thursday, 18 April 2019 14:07 UTC by AsCiix
Closed #5684: sh404SEF error Latest post by wb_cati on Monday, 15 April 2019 10:37 UTC Created on Friday, 22 March 2019 13:44 UTC by alfpastor
Closed #5685: SEF URLS based on a menu that defines the website structure Latest post by wb_cati on Monday, 15 April 2019 10:28 UTC Created on Friday, 22 March 2019 16:43 UTC by wisenberger
Closed #5725: Problem after creation of new page SPPAGEBUILDER Latest post by wb_cati on Monday, 15 April 2019 10:24 UTC Created on Thursday, 04 April 2019 12:48 UTC by paliadmin
Closed #5678: index.php ! Latest post by wb_cati on Monday, 15 April 2019 10:18 UTC Created on Wednesday, 20 March 2019 08:31 UTC by GillesMaury
Closed #5733: The cachelite Cache Storage is not supported on this platform. Latest post by wb_cati on Friday, 12 April 2019 09:27 UTC Created on Monday, 08 April 2019 11:45 UTC by jmputz
Closed #5688: Correct SEF for tags Latest post by wb_cati on Friday, 12 April 2019 09:25 UTC Created on Monday, 25 March 2019 00:57 UTC by dlucio
Closed #5707: redirect to new domain after rebrand Latest post by wb_cati on Friday, 12 April 2019 09:09 UTC Created on Thursday, 28 March 2019 01:55 UTC by furtherdg
Closed #5706: License Question Latest post by wb_cati on Friday, 12 April 2019 09:07 UTC Created on Wednesday, 27 March 2019 20:03 UTC by behzad-behzad-com
Closed #5740: SH404+wbamp (community ed) = no rel="canonical"! Latest post by wb_cati on Friday, 12 April 2019 09:05 UTC Created on Wednesday, 10 April 2019 08:01 UTC by Robert
Closed #5693: sh404SEF conflict with Joomla search Latest post by wb_cati on Wednesday, 27 March 2019 18:32 UTC Created on Tuesday, 26 March 2019 01:29 UTC by lmika001
Closed #5639: Can't import JoomSEF data Latest post by wb_cati on Wednesday, 27 March 2019 18:13 UTC Created on Monday, 04 March 2019 11:14 UTC by jfquestiaux
Closed #5694: Page that does not appear with sh404SEF Latest post by wb_cati on Wednesday, 27 March 2019 17:56 UTC Created on Tuesday, 26 March 2019 09:34 UTC by mikyamp
Closed #5633: Keywords Tag Latest post by wb_cati on Friday, 22 March 2019 18:37 UTC Created on Thursday, 28 February 2019 19:04 UTC by tomstark1963
Closed #5668: Front End Menu Item 'Create Article' using default category not working Latest post by wb_cati on Friday, 22 March 2019 18:34 UTC Created on Saturday, 16 March 2019 10:30 UTC by bigrich66
Closed #5632: 404 errors display the homepage instead of showing its respective page. Latest post by wb_cati on Friday, 22 March 2019 18:17 UTC Created on Thursday, 28 February 2019 00:57 UTC by mormenel
Closed #5670: Wrong Meta Description Latest post by wb_cati on Friday, 22 March 2019 18:02 UTC Created on Saturday, 16 March 2019 19:10 UTC by bud
Closed #5647: dont record 404 pages & /Table/ Latest post by wb_cati on Friday, 22 March 2019 17:56 UTC Created on Wednesday, 06 March 2019 11:08 UTC by digisys
Closed #5618: Some sites wll not redirect some links but others are okay Latest post by wb_cati on Friday, 15 March 2019 17:17 UTC Created on Saturday, 23 February 2019 10:02 UTC by petmug
Closed #5624: I need change the order on title item with sobipro Latest post by wb_cati on Friday, 15 March 2019 17:03 UTC Created on Tuesday, 26 February 2019 05:54 UTC by araWeb
Closed #5630: Import from CSV or TXT Latest post by wb_cati on Friday, 15 March 2019 16:58 UTC Created on Tuesday, 26 February 2019 19:03 UTC by mark.l
Closed #5666: Purge Homepage? Latest post by wb_cati on Friday, 15 March 2019 16:55 UTC Created on Wednesday, 13 March 2019 15:51 UTC by yo_ray
Closed #5667: Inconsistency with 404 error page Latest post by wb_cati on Friday, 15 March 2019 16:47 UTC Created on Thursday, 14 March 2019 13:39 UTC by TheSDHotel
Closed #5610: Learning But Confused Latest post by wb_cati on Friday, 08 March 2019 08:18 UTC Created on Monday, 18 February 2019 21:10 UTC by mbires

sh404SEF

Closed #5848: Setting Up Analytics

Closed #5827: Can't save modified SEF URLs due to SQL error.

Closed #5829: Installation

Closed #5854: Canonical URL is not in property.

Closed #5853: Restore Default Configuration and Settings

Closed #5802: Manual Repository Install

Closed #5806: 504 error knocking out whole site

Closed #5803: links without category

Closed #5837: component not found

Closed #5818: Canonical tag not display view page sources

Closed #5817: Wat is the best way to link to a menu item in a article or module ?

Closed #5765: Changing a SEF url

Closed #5820: JSitemap Pro

Closed #5785: redirect-reroute issue

Closed #5822: Home page: "The requested page can't be found..."

Closed #5783: Easysocial /Blog /Discuss

Closed #5781: Some questions after installation

Closed #5812: Remove category from Google title

Closed #5780: Rule to remove item id from url

Closed #5814: Blog menu does not work

Closed #5813: Separate URL for duplicate content if intended

Closed #5784: 404 page

Closed #5710: Finding broken url in sh404sef

Closed #5763: Identifiant article dans url mais pas dans le Title

Closed #5767: link rel prev/next do not get added with cache on

Closed #5731: Social media icons

Closed #5764: 404 strange error

Closed #5684: sh404SEF error

Closed #5685: SEF URLS based on a menu that defines the website structure

Closed #5725: Problem after creation of new page SPPAGEBUILDER

Closed #5678: index.php !

Closed #5733: The cachelite Cache Storage is not supported on this platform.

Closed #5688: Correct SEF for tags

Closed #5707: redirect to new domain after rebrand

Closed #5706: License Question

Closed #5740: SH404+wbamp (community ed) = no rel="canonical"!

Closed #5693: sh404SEF conflict with Joomla search

Closed #5639: Can't import JoomSEF data

Closed #5694: Page that does not appear with sh404SEF

Closed #5633: Keywords Tag

Closed #5668: Front End Menu Item 'Create Article' using default category not working

Closed #5632: 404 errors display the homepage instead of showing its respective page.

Closed #5670: Wrong Meta Description

Closed #5647: dont record 404 pages & /Table/

Closed #5618: Some sites wll not redirect some links but others are okay

Closed #5624: I need change the order on title item with sobipro

Closed #5630: Import from CSV or TXT

Closed #5666: Purge Homepage?

Closed #5667: Inconsistency with 404 error page

Closed #5610: Learning But Confused

Closed
#5848: Setting Up Analytics

Closed
#5827: Can't save modified SEF URLs due to SQL error.

Closed
#5829: Installation

Closed
#5854: Canonical URL is not in property.

Closed
#5853: Restore Default Configuration and Settings

Closed
#5802: Manual Repository Install

Closed
#5806: 504 error knocking out whole site

Closed
#5803: links without category

Closed
#5837: component not found

Closed
#5818: Canonical tag not display view page sources

Closed
#5817: Wat is the best way to link to a menu item in a article or module ?

Closed
#5765: Changing a SEF url

Closed
#5820: JSitemap Pro

Closed
#5785: redirect-reroute issue

Closed
#5822: Home page: "The requested page can't be found..."

Closed
#5783: Easysocial /Blog /Discuss

Closed
#5781: Some questions after installation

Closed
#5812: Remove category from Google title

Closed
#5780: Rule to remove item id from url

Closed
#5814: Blog menu does not work

Closed
#5813: Separate URL for duplicate content if intended

Closed
#5784: 404 page

Closed
#5710: Finding broken url in sh404sef

Closed
#5763: Identifiant article dans url mais pas dans le Title

Closed
#5767: link rel prev/next do not get added with cache on

Closed
#5731: Social media icons

Closed
#5764: 404 strange error

Closed
#5684: sh404SEF error

Closed
#5685: SEF URLS based on a menu that defines the website structure

Closed
#5725: Problem after creation of new page SPPAGEBUILDER

Closed
#5678: index.php !

Closed
#5733: The cachelite Cache Storage is not supported on this platform.

Closed
#5688: Correct SEF for tags

Closed
#5707: redirect to new domain after rebrand

Closed
#5706: License Question

Closed
#5740: SH404+wbamp (community ed) = no rel="canonical"!

Closed
#5693: sh404SEF conflict with Joomla search

Closed
#5639: Can't import JoomSEF data

Closed
#5694: Page that does not appear with sh404SEF

Closed
#5633: Keywords Tag

Closed
#5668: Front End Menu Item 'Create Article' using default category not working

Closed
#5632: 404 errors display the homepage instead of showing its respective page.

Closed
#5670: Wrong Meta Description

Closed
#5647: dont record 404 pages & /Table/

Closed
#5618: Some sites wll not redirect some links but others are okay

Closed
#5624: I need change the order on title item with sobipro

Closed
#5630: Import from CSV or TXT

Closed
#5666: Purge Homepage?

Closed
#5667: Inconsistency with 404 error page

Closed
#5610: Learning But Confused