Helpdesk is open from Monday through Friday CET

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

Please open a new ticket for each issue or topic you want to discuss, this is so much easier to track :-)

sh404SEF

Closed
 #5917: when using the K2 component "item" and the id are in the urls

Latest post by wb_cati on Thursday, 15 August 2019 08:01 UTC Created on Friday, 26 July 2019 10:08 UTC by karo3

Closed
 #5923: Additional links from nowhere

Latest post by wb_cati on Thursday, 15 August 2019 07:38 UTC Created on Sunday, 28 July 2019 09:12 UTC by konrabi

Closed
 #5926: sh404SEF requires the shLib system plugin to be enabled, but you appear to have disabled it. Please enable it again!

Latest post by wb_cati on Thursday, 15 August 2019 07:33 UTC Created on Wednesday, 31 July 2019 02:12 UTC by betoandrade

Closed
 #5916: Change of domain

Latest post by wb_cati on Tuesday, 13 August 2019 09:54 UTC Created on Friday, 26 July 2019 09:13 UTC by konrabi

Closed
 #5914: purging urls to correct pagination issue

Latest post by wb_cati on Tuesday, 13 August 2019 09:51 UTC Created on Thursday, 25 July 2019 18:29 UTC by joec-siteintelgroup-com

Closed
 #5913: Joomla Blog tags display url with string code using sh404SEF

Latest post by wb_cati on Tuesday, 13 August 2019 09:48 UTC Created on Thursday, 25 July 2019 18:04 UTC by malvcomm

Closed
 #5915: How to make custom url of custom component

Latest post by wb_cati on Tuesday, 13 August 2019 09:43 UTC Created on Friday, 26 July 2019 07:14 UTC by simonelli

Closed
 #5905: Deletion of SEF URLs

Latest post by wb_cati on Tuesday, 13 August 2019 09:35 UTC Created on Monday, 22 July 2019 15:31 UTC by meinolf-mueller-fit-in-mathe-online-de

Closed
 #5933: Changed font size

Latest post by wb_cati on Friday, 09 August 2019 15:24 UTC Created on Tuesday, 06 August 2019 07:50 UTC by Smarthelper

Closed
 #5199: Font size and typeset changed

Latest post by wb_cati on Friday, 09 August 2019 15:23 UTC Created on Tuesday, 21 August 2018 10:23 UTC by Smarthelper

Closed
 #5907: Only Home works

Latest post by wb_cati on Friday, 09 August 2019 15:10 UTC Created on Tuesday, 23 July 2019 03:35 UTC by MOUMOUSSE

Closed
 #5912: Not display SiteName, SiteLog, Social Profile Link

Latest post by wb_cati on Friday, 09 August 2019 15:00 UTC Created on Thursday, 25 July 2019 12:51 UTC by kriru

Closed
 #5937: Generated SEF URLs disappear the next day

Latest post by wb_cati on Friday, 09 August 2019 14:57 UTC Created on Thursday, 08 August 2019 07:34 UTC by iage

Closed
 #5886: Strange URLs

Latest post by wb_cati on Tuesday, 30 July 2019 09:28 UTC Created on Monday, 08 July 2019 10:28 UTC by Diarmiud

Closed
 #5906: 404 Not registering

Latest post by wb_cati on Tuesday, 30 July 2019 09:19 UTC Created on Monday, 22 July 2019 23:54 UTC by titaniumprint

Closed
 #5908: Facebook button not showing and Pinterst and Twitter just text links

Latest post by wb_cati on Tuesday, 30 July 2019 09:14 UTC Created on Tuesday, 23 July 2019 09:41 UTC by considerthis1

Closed
 #5909: Joomla Native SEF and articles

Latest post by wb_cati on Tuesday, 30 July 2019 09:02 UTC Created on Tuesday, 23 July 2019 17:49 UTC by ire4444

Closed
 #5893: after enable sh404 there some url are given error bat url

Latest post by wb_cati on Tuesday, 30 July 2019 08:54 UTC Created on Thursday, 11 July 2019 10:31 UTC by simonelli

Closed
 #5868: 404 error for robots.txt

Latest post by wb_cati on Wednesday, 17 July 2019 15:38 UTC Created on Tuesday, 25 June 2019 23:37 UTC by mark.l

Closed
 #5874: 404 Page

Latest post by wb_cati on Wednesday, 17 July 2019 15:21 UTC Created on Monday, 01 July 2019 10:38 UTC by kriru

Closed
 #5870: Help with Blog layout

Latest post by wb_cati on Wednesday, 10 July 2019 14:03 UTC Created on Thursday, 27 June 2019 10:35 UTC by builders

Closed
 #5880: Language select

Latest post by wb_cati on Wednesday, 10 July 2019 13:43 UTC Created on Wednesday, 03 July 2019 07:08 UTC by hpalmier

Closed
 #5865: Twitter Card Image url path

Latest post by wb_cati on Wednesday, 10 July 2019 13:40 UTC Created on Saturday, 22 June 2019 13:27 UTC by theralphuwe

Closed
 #5863: The Sh404SEF does not work with JFConnect and Improved AJAX Login & Register although I leave these components Non-SEF

Latest post by wb_cati on Wednesday, 10 July 2019 13:34 UTC Created on Friday, 21 June 2019 03:57 UTC by williamyyuan

Closed
 #5864: 404 redirect not working

Latest post by wb_cati on Wednesday, 10 July 2019 13:30 UTC Created on Saturday, 22 June 2019 02:53 UTC by dorksdelivered

Closed
 #5844: alias don't work and SH404 does not record this error 404

Latest post by wb_cati on Monday, 01 July 2019 14:54 UTC Created on Saturday, 08 June 2019 06:18 UTC by GillesMaury

Closed
 #5850: a lot of files generated automatically

Latest post by wb_cati on Monday, 01 July 2019 14:51 UTC Created on Wednesday, 12 June 2019 08:23 UTC by pearlmountain

Closed
 #5849: Too much queries with Lock and Rewritings

Latest post by wb_cati on Monday, 01 July 2019 14:50 UTC Created on Tuesday, 11 June 2019 15:59 UTC by glasmaatje

Closed
 #5857: Problem with OSMAP

Latest post by wb_cati on Monday, 01 July 2019 14:40 UTC Created on Friday, 14 June 2019 13:46 UTC by Jmu01

Closed
 #5871: Google Campaign URL Best Practice

Latest post by wb_cati on Monday, 01 July 2019 14:36 UTC Created on Thursday, 27 June 2019 16:12 UTC by amcadmin

Closed
 #5836: Starting a new site with sh404SEF

Latest post by wb_cati on Wednesday, 19 June 2019 16:36 UTC Created on Thursday, 30 May 2019 14:00 UTC by T77HAS

Closed
 #5838: Menu assignment not work for multilanguage site when SH404 active

Latest post by wb_cati on Wednesday, 19 June 2019 16:26 UTC Created on Friday, 31 May 2019 13:50 UTC by ghribi

Closed
 #5858: 404 errors are not recorded

Latest post by wb_cati on Wednesday, 19 June 2019 16:20 UTC Created on Tuesday, 18 June 2019 06:03 UTC by info-animicausa-com

Closed
 #5848: Setting Up Analytics

Latest post by wb_cati on Friday, 14 June 2019 17:20 UTC Created on Tuesday, 11 June 2019 15:44 UTC by act242

Closed
 #5827: Can't save modified SEF URLs due to SQL error.

Latest post by wb_cati on Friday, 14 June 2019 17:18 UTC Created on Sunday, 26 May 2019 23:10 UTC by kbrookes

Closed
 #5829: Installation

Latest post by wb_cati on Friday, 14 June 2019 17:11 UTC Created on Wednesday, 29 May 2019 04:37 UTC by MOUMOUSSE

Closed
 #5854: Canonical URL is not in property.

Latest post by wb_cati on Friday, 14 June 2019 17:09 UTC Created on Thursday, 13 June 2019 04:56 UTC by dior707-yahoo-com

Closed
 #5853: Restore Default Configuration and Settings

Latest post by wb_cati on Friday, 14 June 2019 17:07 UTC Created on Wednesday, 12 June 2019 20:36 UTC by tuan@lumoscloud.com

Closed
 #5802: Manual Repository Install

Latest post by wb_cati on Wednesday, 05 June 2019 14:19 UTC Created on Monday, 13 May 2019 19:36 UTC by simplematt

Closed
 #5806: 504 error knocking out whole site

Latest post by wb_cati on Wednesday, 05 June 2019 14:18 UTC Created on Tuesday, 14 May 2019 15:14 UTC by CSouth

Closed
 #5803: links without category

Latest post by wb_cati on Wednesday, 05 June 2019 14:11 UTC Created on Monday, 13 May 2019 20:28 UTC by radualexe1991-gmail-com

Closed
 #5837: component not found

Latest post by wb_cati on Wednesday, 05 June 2019 14:05 UTC Created on Thursday, 30 May 2019 18:14 UTC by kontakt-gardensofart-pl

Closed
 #5818: Canonical tag not display view page sources

Latest post by wb_cati on Wednesday, 05 June 2019 13:52 UTC Created on Monday, 20 May 2019 13:22 UTC by kriru

Closed
 #5817: Wat is the best way to link to a menu item in a article or module ?

Latest post by wb_cati on Wednesday, 05 June 2019 13:50 UTC Created on Sunday, 19 May 2019 18:56 UTC by deef

Closed
 #5765: Changing a SEF url

Latest post by wb_cati on Friday, 24 May 2019 15:26 UTC Created on Friday, 19 April 2019 11:26 UTC by ian

Closed
 #5820: JSitemap Pro

Latest post by wb_cati on Friday, 24 May 2019 15:11 UTC Created on Tuesday, 21 May 2019 07:58 UTC by hpalmier

Closed
 #5785: redirect-reroute issue

Latest post by wb_cati on Friday, 24 May 2019 15:08 UTC Created on Monday, 06 May 2019 11:52 UTC by davidskate15

Closed
 #5822: Home page: "The requested page can't be found..."

Latest post by wb_cati on Friday, 24 May 2019 14:53 UTC Created on Tuesday, 21 May 2019 17:36 UTC by ChasJ

Closed
 #5783: Easysocial /Blog /Discuss

Latest post by wb_cati on Friday, 24 May 2019 14:27 UTC Created on Thursday, 02 May 2019 18:09 UTC by thering1975

Closed
 #5781: Some questions after installation

Latest post by wb_cati on Monday, 20 May 2019 12:18 UTC Created on Wednesday, 01 May 2019 16:22 UTC by Jake