• Home
  • Get help
  • Ask a question

Helpdesk is open from Monday through Friday CET

All support tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

For pre-sale questions, please create an (free) account to post a message. Pre-sale tickets are public.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

sh404SEF

 #6067: How can I load the default Meta Description and Title already in Joomla

Closed
Latest: wb_cati / 2019-12-13 15:04 Created: chris-panamabeachrealty-com / 2019-11-11 23:50

 #6066: Clicking on Joomla tag gives me 500 error

Closed
Latest: wb_cati / 2019-12-13 15:03 Created: chris-panamabeachrealty-com / 2019-11-11 22:38

 #6068: automatic blog url

Closed
Latest: wb_cati / 2019-12-13 15:00 Created: YZCommunicatie / 2019-11-12 08:06

 #6082: Add on www with https

Closed
Latest: wb_cati / 2019-12-13 14:53 Created: kriru / 2019-11-20 08:23

 #6804: Can't create a new customer account

Closed
Latest: wb_cati / 2019-12-13 14:50 Created: hpalmier / 2019-12-04 21:20

 #6078: sh404sef OG Properties

Closed
Latest: wb_cati / 2019-12-11 17:30 Created: kars / 2019-11-17 17:26

 #6806: Suggestion - Canonicals

Closed
Latest: wb_cati / 2019-12-11 17:22 Created: Maverell / 2019-12-05 03:18

 #6087: Generating URL's multiple times

Closed
Latest: wb_cati / 2019-12-11 17:16 Created: jasonham / 2019-11-22 11:29

 #6802: article tittle [id] | subcategory | category

Closed
Latest: wb_cati / 2019-12-11 17:11 Created: AGuerrero / 2019-12-03 12:16

 #6810: Redirect Homepage to new domain

Closed
Latest: wb_cati / 2019-12-11 16:52 Created: odrareg / 2019-12-09 19:47

 #5918: H1 Header removed when sh404sef enabled

Closed
Latest: wb_weeblr / 2019-11-28 17:47 Created: dorksdelivered / 2019-07-26 11:54

 #6054: Site Map

Closed
Latest: wb_cati / 2019-11-25 17:05 Created: Comunale / 2019-11-04 15:39

 #6057: Failing Full Backup Restoration from Cpanel Files and Database

Closed
Latest: wb_cati / 2019-11-25 16:32 Created: wocomm / 2019-11-06 01:03

 #6052: akeeba error with myjoomla.com

Closed
Latest: wb_cati / 2019-11-25 16:25 Created: alizayni / 2019-11-02 12:42

 #6081: Analytics Error

Closed
Latest: wb_cati / 2019-11-25 15:57 Created: Laongvivah / 2019-11-20 02:38

 #6079: H1 tag

Closed
Latest: wb_cati / 2019-11-25 15:51 Created: dior707-yahoo-com / 2019-11-19 13:09

 #6031: sh404SEF for galleries

Closed
Latest: wb_cati / 2019-11-18 14:15 Created: info-dimages-gr / 2019-10-21 19:11

 #6032: JEM archived events

Closed
Latest: wb_cati / 2019-11-18 14:12 Created: gizmodesign / 2019-10-22 13:09

 #6069: sh404SEF missing from menu

Closed
Latest: wb_cati / 2019-11-18 14:05 Created: morels / 2019-11-12 15:54

 #6073: Error syntax error, unexpected 's' (T_STRING)

Closed
Latest: wb_cati / 2019-11-18 14:03 Created: toomanylogins / 2019-11-13 09:23

 #6047: double category URL link

Closed
Latest: wb_cati / 2019-11-18 14:01 Created: firman / 2019-11-01 04:04

 #6016: sh404SEF and Contact Enhance plugin - not showing tabs in articles

Closed
Latest: wb_cati / 2019-10-29 17:39 Created: gizmodesign / 2019-10-14 12:50

 #6006: redirect old pdf to the Homepage

Closed
Latest: wb_cati / 2019-10-29 17:23 Created: gchevillon / 2019-10-08 12:31

 #6036: Cannot get SEF URL to generate

Closed
Latest: wb_cati / 2019-10-29 17:12 Created: staffiery / 2019-10-24 16:59

 #6015: Re install - Purge ?

Closed
Latest: wb_cati / 2019-10-29 17:07 Created: bienenf / 2019-10-14 07:09

 #6030: Facebook OpenGraph Settings - Potential Feature Request

Closed
Latest: wb_cati / 2019-10-29 17:06 Created: ibweb / 2019-10-21 13:50

 #5993: Generated sh404sef urls arent in the generated sitemap?

Closed
Latest: wb_cati / 2019-10-22 10:24 Created: Mediaconnect / 2019-10-03 12:06

 #5990: ZOO URLs have added text at end

Closed
Latest: wb_cati / 2019-10-22 10:15 Created: jagreff / 2019-10-02 23:17

 #5991: URL Manager timeout when loading

Closed
Latest: wb_cati / 2019-10-22 10:10 Created: slamskateboarding / 2019-10-03 06:32

 #6027: Twitter format

Closed
Latest: wb_cati / 2019-10-22 10:02 Created: chrishall57 / 2019-10-20 19:45

 #6029: Need help to insert structured data into articles

Closed
Latest: wb_cati / 2019-10-22 09:58 Created: Robert / 2019-10-21 13:28

 #5992: Doesn't insert new meta tag

Closed
Latest: wb_cati / 2019-10-07 12:34 Created: mrufip / 2019-10-03 06:44

 #5951: Purging stored SEF-URLs

Closed
Latest: wb_cati / 2019-09-26 14:35 Created: meinolf-mueller-fit-in-mathe-online-de / 2019-08-20 06:31

 #5944: 404 redirect

Closed
Latest: wb_cati / 2019-09-26 14:27 Created: saguweb / 2019-08-13 18:09

 #5946: Want to keep Joomla Sef URLs on SH404SEF

Closed
Latest: wb_cati / 2019-09-26 14:23 Created: wins / 2019-08-15 09:34

 #5954: Need help with existing site using K2

Closed
Latest: wb_cati / 2019-09-26 14:16 Created: infinita / 2019-09-09 13:32

 #5959: Hide category in page title

Closed
Latest: wb_cati / 2019-09-26 14:09 Created: Jake / 2019-09-10 09:38

 #5955: SEO Meta administration

Closed
Latest: wb_cati / 2019-09-23 15:55 Created: FlyBell / 2019-09-09 19:05

 #5961: shLib system plugin not installed

Closed
Latest: wb_cati / 2019-09-23 15:51 Created: Capstone / 2019-09-10 19:55

 #5965: Can't connect to Google Analytics

Closed
Latest: wb_cati / 2019-09-23 15:49 Created: Capstone / 2019-09-12 21:51

 #5969: Exclude an article from being forced a canonical

Closed
Latest: wb_cati / 2019-09-23 15:44 Created: TheSDHotel / 2019-09-15 15:27

 #5968: Conflict in my Search URLs

Closed
Latest: wb_cati / 2019-09-23 15:43 Created: toughpaladin-gmail-com / 2019-09-14 20:47

 #5917: when using the K2 component "item" and the id are in the urls

Closed
Latest: wb_cati / 2019-08-15 08:01 Created: karo3 / 2019-07-26 10:08

 #5923: Additional links from nowhere

Closed
Latest: wb_cati / 2019-08-15 07:38 Created: konrabi / 2019-07-28 09:12

 #5926: sh404SEF requires the shLib system plugin to be enabled, but you appear to have disabled it. Please enable it again!

Closed
Latest: wb_cati / 2019-08-15 07:33 Created: betoandrade / 2019-07-31 02:12

 #5916: Change of domain

Closed
Latest: wb_cati / 2019-08-13 09:54 Created: konrabi / 2019-07-26 09:13

 #5914: purging urls to correct pagination issue

Closed
Latest: wb_cati / 2019-08-13 09:51 Created: joec-siteintelgroup-com / 2019-07-25 18:29

 #5913: Joomla Blog tags display url with string code using sh404SEF

Closed
Latest: wb_cati / 2019-08-13 09:48 Created: malvcomm / 2019-07-25 18:04

 #5915: How to make custom url of custom component

Closed
Latest: wb_cati / 2019-08-13 09:43 Created: simonelli / 2019-07-26 07:14

 #5905: Deletion of SEF URLs

Closed
Latest: wb_cati / 2019-08-13 09:35 Created: meinolf-mueller-fit-in-mathe-online-de / 2019-07-22 15:31