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Helpdesk is open from Monday through Friday CET
Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.
sh404SEF has been discontinued on August 17, 2023.
As such support and updates are stopped and it is not possible to open any new support ticket for it.
As it is a Joomla 3-only extension, we provide an upgrade path to Joomla 4 as follows:
- 4SEF produces SEF URLs identical to sh404SEF in most cases. It can import custom URLs from sh404SEF. It works on Joomla 3 & 4.
- 4SEO is the all-in-one SEO extension for Joomla with much more features than sh404SEF. It can import meta data and redirects from sh404SEF. It works on Joomla 3 & 4.
sh404SEF
#8272: After Joomla update i lost the option of the Component in the menu
Closed
Latest post by wb_cati on Tuesday, 07 December 2021 13:36 UTC
Created on Wednesday, 03 November 2021 21:24 UTC by Anxisfanis
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#8355: URL rewriting for "filter_tag" feature
Closed
Latest post by wb_cati on Tuesday, 07 December 2021 13:28 UTC
Created on Monday, 06 December 2021 09:28 UTC by persilou
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#8126: sh404SEF and J4
Closed
Latest post by wb_cati on Wednesday, 20 October 2021 10:18 UTC
Created on Friday, 03 September 2021 15:09 UTC by geoff
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#8182: showing module only on medical-news menu item not working with sh404sef on
Closed
Latest post by wb_cati on Wednesday, 20 October 2021 10:17 UTC
Created on Thursday, 30 September 2021 15:11 UTC by INFINI
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#8223: Can't install sh404SEF on joomla 4.0.3
Closed
Latest post by wb_cati on Wednesday, 20 October 2021 10:13 UTC
Created on Monday, 18 October 2021 14:22 UTC by GFCOM
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#8127: error Class 'Weeblr\Wblib\V_SH4_4269\Wblib' not found
Closed
Latest post by wb_cati on Thursday, 14 October 2021 11:01 UTC
Created on Friday, 03 September 2021 15:37 UTC by Agnes
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#8100: 404 error page not activated
Closed
Latest post by wb_cati on Thursday, 14 October 2021 10:58 UTC
Created on Sunday, 22 August 2021 08:59 UTC by FlyingMarkus
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#8134: jDonation URL with 523,772 Duplicates
Closed
Latest post by wb_cati on Thursday, 14 October 2021 10:52 UTC
Created on Tuesday, 07 September 2021 21:12 UTC by gs_john
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#7727: 'Page views / Unique visitors' shows 'b.split is not a function'
Closed
Latest post by wb_cati on Tuesday, 22 June 2021 09:17 UTC
Created on Saturday, 24 April 2021 01:41 UTC by philg-iheartcorp-com
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#7896: Too many redirects error
Closed
Latest post by wb_cati on Tuesday, 22 June 2021 09:14 UTC
Created on Monday, 14 June 2021 20:47 UTC by enbe
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#7911: Google analytics sh404
Closed
Latest post by wb_cati on Tuesday, 22 June 2021 09:08 UTC
Created on Thursday, 17 June 2021 07:20 UTC by mat321
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#7799: Can i disable sh404sef for regular Joomla articles
Closed
Latest post by wb_cati on Tuesday, 22 June 2021 09:07 UTC
Created on Wednesday, 19 May 2021 01:56 UTC by thed0gsoldi3r-gmail-com
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#7801: Error: b.split is not a function
Closed
Latest post by wb_cati on Tuesday, 22 June 2021 09:04 UTC
Created on Wednesday, 19 May 2021 12:10 UTC by deef
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#7311: how do I control the default url sh404sef selects for the sef url?
Closed
Latest post by wb_cati on Thursday, 17 June 2021 17:45 UTC
Created on Friday, 17 July 2020 04:06 UTC by bobptz
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#7750: Alias names that are not clicked from menu do not work
Closed
Latest post by wb_cati on Thursday, 17 June 2021 17:38 UTC
Created on Wednesday, 05 May 2021 04:51 UTC by zechris
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#7752: sh404sef
Closed
Latest post by wb_cati on Thursday, 17 June 2021 17:28 UTC
Created on Wednesday, 05 May 2021 15:52 UTC by costy_mpr-yahoo-com
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#7853: Infinite slashes '/' are allowed in URLs
Closed
Latest post by wb_cati on Thursday, 17 June 2021 17:22 UTC
Created on Sunday, 06 June 2021 16:54 UTC by TheSDHotel
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#7854: What about the "|" character?
Closed
Latest post by wb_cati on Thursday, 17 June 2021 17:17 UTC
Created on Monday, 07 June 2021 07:31 UTC by TheSDHotel
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#7741: URL not working properly
Closed
Latest post by wb_cati on Thursday, 03 June 2021 10:29 UTC
Created on Friday, 30 April 2021 18:15 UTC by cvnet
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#7708: Analytis Dashboard errors - "b.split is not a function" AND "Cannot read property 'offset' of undefined"
Closed
Latest post by wb_cati on Thursday, 03 June 2021 10:23 UTC
Created on Wednesday, 14 April 2021 05:18 UTC by peter-roberts-finchmc-com-au
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#7733: ShLib
Closed
Latest post by wb_cati on Thursday, 03 June 2021 10:15 UTC
Created on Tuesday, 27 April 2021 20:32 UTC by micheljacquot002-gmail-com
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#7841: Phocadownload link not working with SH404SEF
Closed
Latest post by wb_cati on Thursday, 03 June 2021 10:10 UTC
Created on Wednesday, 02 June 2021 09:54 UTC by morten-e-advice-dk
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#7743: High number of 404 logs crashing the site
Closed
Latest post by wb_cati on Thursday, 03 June 2021 10:03 UTC
Created on Friday, 30 April 2021 21:15 UTC by Donnie
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#7748: SEF URLs
Closed
Latest post by wb_cati on Friday, 28 May 2021 10:46 UTC
Created on Monday, 03 May 2021 22:15 UTC by sealvarezm-gmail-com
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#7698: Need server settings
Closed
Latest post by wb_cati on Friday, 28 May 2021 10:44 UTC
Created on Tuesday, 06 April 2021 00:29 UTC by Memphismark
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#7678: Menu issues with categories and subcategories
Closed
Latest post by wb_cati on Friday, 28 May 2021 10:39 UTC
Created on Friday, 19 March 2021 17:03 UTC by erich-markert-gmail-com
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#7699: sh404 disappeared from Components menu after installing
Closed
Latest post by wb_cati on Friday, 28 May 2021 10:16 UTC
Created on Wednesday, 07 April 2021 10:48 UTC by info-spring-creative-co-uk
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#7759: Analytics
Closed
Latest post by wb_cati on Friday, 28 May 2021 10:11 UTC
Created on Friday, 07 May 2021 23:41 UTC by Sylvain
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#7793: Control access issue
Closed
Latest post by wb_cati on Wednesday, 26 May 2021 13:36 UTC
Created on Monday, 17 May 2021 10:04 UTC by misteromaric
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#7795: "Could not connect to analytics server"
Closed
Latest post by wb_cati on Wednesday, 26 May 2021 13:32 UTC
Created on Monday, 17 May 2021 15:54 UTC by thoni56
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#7804: Pages not loading
Closed
Latest post by wb_cati on Wednesday, 26 May 2021 13:20 UTC
Created on Wednesday, 19 May 2021 18:08 UTC by ibssoftware
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#7808: Analytics from front end error
Closed
Latest post by wb_cati on Wednesday, 26 May 2021 13:13 UTC
Created on Friday, 21 May 2021 08:21 UTC by chrishall57
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#7720: Custom Joomla Router Rules
Closed
Latest post by wb_cati on Wednesday, 26 May 2021 13:07 UTC
Created on Tuesday, 20 April 2021 12:48 UTC by 02_pepe
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#7676: Duplicate URL Issue
Closed
Latest post by wb_cati on Tuesday, 27 April 2021 17:05 UTC
Created on Thursday, 18 March 2021 15:10 UTC by mgarcia-brightbulbsolutions-com
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#7723: PHP Fatal errors in error_log
Closed
Latest post by wb_cati on Tuesday, 27 April 2021 16:55 UTC
Created on Wednesday, 21 April 2021 02:08 UTC by marcw
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#7685: An URL isn't working
Closed
Latest post by wb_cati on Tuesday, 27 April 2021 16:48 UTC
Created on Thursday, 25 March 2021 16:18 UTC by andrea2002
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#7686: SEF pattern
Closed
Latest post by wb_cati on Tuesday, 27 April 2021 16:16 UTC
Created on Friday, 26 March 2021 04:35 UTC by asbell
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#7644: Extension Conflicts
Closed
Latest post by wb_cati on Friday, 02 April 2021 08:48 UTC
Created on Saturday, 20 February 2021 20:47 UTC by MarcusT
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#7218: Articles isn't on the correct menu item?
Closed
Latest post by wb_cati on Friday, 02 April 2021 08:37 UTC
Created on Sunday, 31 May 2020 09:28 UTC by benedictaclarissa
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#7140: Multi language site and sh4040sef
Closed
Latest post by wb_cati on Tuesday, 23 March 2021 15:48 UTC
Created on Wednesday, 29 April 2020 18:39 UTC by SNAP-GT
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#7584: SEF URL Generating for Joomla Tags
Closed
Latest post by wb_cati on Tuesday, 23 March 2021 15:41 UTC
Created on Friday, 15 January 2021 14:28 UTC by 02_pepe
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#7605: Query string causes incorrect page title
Closed
Latest post by wb_cati on Tuesday, 23 March 2021 15:29 UTC
Created on Wednesday, 27 January 2021 23:45 UTC by tphilis
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#7641: Social Buttons, Twitter button has a strange background
Closed
Latest post by wb_cati on Tuesday, 23 March 2021 15:21 UTC
Created on Thursday, 18 February 2021 10:15 UTC by deef
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#7677: To much 404's
Closed
Latest post by wb_cati on Tuesday, 23 March 2021 15:14 UTC
Created on Friday, 19 March 2021 01:41 UTC by Laongvivah
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#7631: No information coming in to control panel after install and configuration
Closed
Latest post by wb_cati on Friday, 19 March 2021 09:40 UTC
Created on Friday, 12 February 2021 19:26 UTC by dina-accountantswebdesign-ca
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#7675: Can't give sh404SEF Administrator access (Locked)
Closed
Latest post by wb_cati on Friday, 19 March 2021 09:38 UTC
Created on Thursday, 18 March 2021 08:01 UTC by GFCOM
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#7634: sh404SEF breaks AJAX URL required for full functioning of Solidres component
Closed
Latest post by wb_cati on Friday, 19 March 2021 09:38 UTC
Created on Monday, 15 February 2021 09:15 UTC by info-tour-res-com
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#7635: removing tag pages or blog categories from indexing in serps
Closed
Latest post by wb_cati on Friday, 19 March 2021 09:24 UTC
Created on Monday, 15 February 2021 18:10 UTC by furtherdg
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#7632: Osmap free doesn't work
Closed
Latest post by wb_cati on Friday, 19 March 2021 09:01 UTC
Created on Sunday, 14 February 2021 07:14 UTC by 6sto
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#7588: Pagination pages not showing canonical or rel=next/prev links
Closed
Latest post by wb_cati on Tuesday, 16 March 2021 09:33 UTC
Created on Monday, 18 January 2021 14:55 UTC by web-master-henryschein-es
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