• Home
  • Get help
  • Ask a question

Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)

#10061 – 4SEO & 4SEF - TO MANY REDIRECTS

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 22 June 2023 09:02 UTC
[email protected]

JOOMLA 3.10 & PHP 7.3

Having enabled both 4SEO and 4SEF on my site https://waynegraham.com I am getting a blank white home page. If I enter an alternative page  e.g. https://waynegraham.com/die-cutting it works fine (although the URL is rewritten to https://waynegraham.com/category/die-cutting?f=1).

Only the HOME page is affected.

I have seen errors  "TO MANY REDIRECTS"

Disabling 4SEO & 4SEF does not cure the issue.

Do you have any ideas what may cause this?

Thanks in advance

Jon

[email protected]

Thursday, 22 June 2023 09:05 UTC
wb_weeblr

Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.

After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Do you have any ideas what may cause this?

2 common reasons:

1 - your .htaccess file has redirect rules that cause a "loop"

2 - You have imported from sh404SEF some invalid redirect rules for non-sef URLs (ie starting with "index.php"). Try disabling them.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.