Helpdesk is open from Monday through Friday CET

All support tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

For pre-sale questions, please create an (free) account to post a message. Pre-sale tickets are public.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

Pre-sale questions

 #6209: Short URLs not working due to a 'multilingual' redirection

Closed
Latest: adrien5555 / 2015-10-26 21:15 Created: adrien5555 / 2015-10-26 21:15

 #6208: Product name id for VM 3.0.10

Closed
Latest: TheOne / 2015-10-25 12:23 Created: TheOne / 2015-10-25 12:23

 #6207: SH404SEF for Mijoshop ?

Closed
Latest: Django29 / 2015-10-23 17:45 Created: Django29 / 2015-10-23 17:45

 #6206: compatibility with other components

Closed
Latest: evillo / 2015-10-21 15:37 Created: evillo / 2015-10-21 15:37

 #6205: Compatible with Windows/II-S?

Closed
Latest: bscivolette@gmail.com / 2015-10-19 18:50 Created: bscivolette@gmail.com / 2015-10-19 18:50

 #6204: After install josetta

Closed
Latest: webcrea / 2015-10-19 11:20 Created: webcrea / 2015-10-19 11:20

 #6203: Invoice

Closed
Latest: nomeitalia / 2015-10-18 19:13 Created: nomeitalia / 2015-10-18 19:13

 #6201: Rename some page urls from my main website based on others domain names than my main website

Closed
Latest: Jérôme / 2015-10-14 17:11 Created: Jérôme / 2015-10-14 17:11

 #6200: QRcode

Closed
Latest: zakavier / 2015-10-05 16:20 Created: zakavier / 2015-10-05 16:13

 #6199: How to migrate old sh404sef content to new installation

Closed
Latest: tiwi / 2015-10-04 04:51 Created: tiwi / 2015-10-04 04:51

 #6198: Probleme avec la page d'accueil

Closed
Latest: HOLLEVILLE / 2015-09-30 15:53 Created: HOLLEVILLE / 2015-09-30 15:53

 #6197: Plugin for dmpinboard

Closed
Latest: undercash / 2015-09-25 16:39 Created: undercash / 2015-09-25 16:39

 #6195: Is Sh404sef can be configured for multiple domains by language

Closed
Latest: houba_houbi / 2015-09-23 11:41 Created: houba_houbi / 2015-09-23 07:26

 #6196: URL & Meta-Tags Migration from AceSEF to sh404

Closed
Latest: cardosa / 2015-09-23 08:29 Created: cardosa / 2015-09-23 08:29

 #6194: URLS being changed

Closed
Latest: lockharttactical / 2015-09-23 06:31 Created: lockharttactical / 2015-09-23 06:31

 #6193: Jomsocial preservation of urls

Closed
Latest: Epiploicum / 2015-09-21 18:49 Created: Epiploicum / 2015-09-21 18:49

 #6192: Multilingual URLs ? 30 days money back guarantee ?

Closed
Latest: adrien5555 / 2015-09-18 12:03 Created: adrien5555 / 2015-09-17 20:40

 #6191: I need help using sh404

Closed
Latest: Mekounko / 2015-09-10 08:08 Created: Mekounko / 2015-09-10 08:08

 #6190: Kunena and sh404

Closed
Latest: horseguards / 2015-09-09 22:10 Created: horseguards / 2015-09-09 22:10

 #6189: K2 items' meta descriptions don't show up on sh404SEF's title and meta manager

Closed
Latest: studiocardo / 2015-09-03 21:52 Created: studiocardo / 2015-09-03 21:51

 #6188: 4.6.0.2718 update does not work from within Joomla

Closed
Latest: devanutrition / 2015-08-27 16:33 Created: devanutrition / 2015-08-27 16:33

 #6187: license and purchase

Closed
Latest: salvo72 / 2015-08-27 08:16 Created: salvo72 / 2015-08-27 08:16

 #6186: interested in buying the component sh404sef

Closed
Latest: beapartment / 2015-08-25 09:41 Created: beapartment / 2015-08-25 09:41

 #6185: Google Webmaster Tools - Indexing Problem

Closed
Latest: designasite / 2015-08-20 03:31 Created: designasite / 2015-08-20 03:31

 #6184: Access key and secret key

Closed
Latest: fredjouan / 2015-08-15 09:36 Created: fredjouan / 2015-08-15 09:36

 #6183: 3rd party ext compatibility

Closed
Latest: Giorgi / 2015-08-13 20:01 Created: Giorgi / 2015-08-13 19:32

 #6182: Possible to use shURL w/out any other sh404SEF features?

Closed
Latest: eileenrod / 2015-08-13 15:08 Created: eileenrod / 2015-08-13 15:08

 #6181: Problems with subscription

Closed
Latest: davidwkerr / 2015-08-11 07:55 Created: davidwkerr / 2015-08-11 07:55

 #6180: com_datafeeds compatibility

Closed
Latest: marxam / 2015-08-08 16:59 Created: marxam / 2015-08-08 16:59

 #6179: V2.5 Compatible?

Closed
Latest: Smith / 2015-08-04 17:41 Created: Smith / 2015-08-04 17:41

 #6178: K2 user profile URL

Closed
Latest: benyrfg / 2015-08-03 17:54 Created: benyrfg / 2015-08-03 17:54

 #6177: sh404 and 410's?

Closed
Latest: visitnwmontana / 2015-07-30 15:06 Created: visitnwmontana / 2015-07-30 15:06

 #6176: How do we deal with internal links (smoothscroll)

Closed
Latest: mmmaik / 2015-07-30 12:02 Created: mmmaik / 2015-07-30 12:02

 #6175: Sh404SEF compatibility

Closed
Latest: Lamani / 2015-07-29 14:12 Created: Lamani / 2015-07-29 14:12

 #6174: Syndycate (RSS) doesnt works

Closed
Latest: alexey / 2015-07-28 14:58 Created: alexey / 2015-07-28 14:58

 #6173: Update of sh404SEF

Closed
Latest: roland@gehm.de / 2015-07-23 07:57 Created: roland@gehm.de / 2015-07-23 07:57

 #6172: sh404SEF requires the shLib system plugin to be enabled, but you appear to have disabled it. Please enable it again!

Closed
Latest: a3618096 / 2015-07-20 12:29 Created: a3618096 / 2015-07-20 12:27

 #6171: Jsitemap and SH404SEF

Closed
Latest: ipindo / 2015-07-15 23:55 Created: ipindo / 2015-07-15 23:55

 #6170: question coupon

Closed
Latest: zaloudek86 / 2015-07-15 08:27 Created: zaloudek86 / 2015-07-15 08:27

 #6169: is sh404SEF overwriting existing metas

Closed
Latest: kolnikow / 2015-07-14 18:28 Created: kolnikow / 2015-07-14 18:28

 #6168: SH404SEF and SobiPro

Closed
Latest: mrwilly / 2015-07-10 15:58 Created: mrwilly / 2015-07-10 15:58

 #6167: removing menu alias in URLS

Closed
Latest: hitking / 2015-07-10 10:18 Created: hitking / 2015-07-10 10:18

 #6166: Page titles and descriptions (from Joomla articles)

Closed
Latest: Bernhard_Sgoda / 2015-07-09 09:10 Created: Bernhard_Sgoda / 2015-07-08 14:25

 #6165: error while updating title and metas

Closed
Latest: Ibiza / 2015-07-06 11:11 Created: Ibiza / 2015-07-06 11:11

 #6162: Licenses on anythingdigital.com

Closed
Latest: sandie / 2015-07-02 10:43 Created: sandie / 2015-06-26 09:09

 #6164: Could you please add my sh404f licence?

Closed
Latest: Thornton / 2015-07-02 09:24 Created: Thornton / 2015-07-02 09:24

 #6163: Is there any special settings in nginx.conf when using SH404SEF?

Closed
Latest: lacwebadmin / 2015-07-01 19:39 Created: lacwebadmin / 2015-07-01 19:39

 #6161: How do I ask a post sales direct question?

Closed
Latest: ruth_here / 2015-06-25 12:55 Created: ruth_here / 2015-06-25 12:55

 #6160: Looking at meta title and description

Closed
Latest: ruth_here / 2015-06-24 19:47 Created: ruth_here / 2015-06-24 19:47

 #6159: problem with setting and title

Closed
Latest: ilcompatibile / 2015-06-23 08:21 Created: ilcompatibile / 2015-06-23 08:21