Last post 25 min ago
Posts last week 81
Average response time last week 44 min
All time posts 70349
All time tickets 10858
All time avg. posts per day 20
Collected over 9 years 7 months 14 days and updated each hour automatically. Last updated 2024-11-21 17:18 UTC

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6557 – Discount for Update

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 21 November 2018 09:06 UTC
Markus
Hello
Is ist possible to receive a coupon for Update sh404 ?
My adress:
[email protected]

Thanks a lot
Markus
Edited by Markus on Wednesday, 21 November 2018 09:06 UTC
Wednesday, 21 November 2018 10:54 UTC
wb_weeblr
Hi

We offer a 20% renewal discount to all users with an active subscription. You can renew with the discount by going to your dashboard. There will be a "Renew with discount" button if your subscription is active. If your subscription has expired or you do not have a subscription at all then you can renew/purchase at the regular price only.

Best regards
 
Edited by wb_weeblr on Wednesday, 21 November 2018 10:54 UTC
Monday, 01 July 2019 10:50 UTC
Markus
Hi

Same Problem: I Have NO option to renew with discount.....

Thanks

Markus
Edited by Markus on Monday, 01 July 2019 10:50 UTC
Monday, 01 July 2019 10:58 UTC
wb_weeblr
Hi Markus,

Your subscription expired more than 5 monts ago, it is normal and expected that you do not have the "Renew with discount" option in your control panel. For reference:

There will be a "Renew with discount" button if your subscription is active. If your subscription has expired or you do not have a subscription at all then you can renew/purchase at the regular price only.


Please keep your subscription and sh404SEF or wbAMP up to date at all time, just like you do with Joomla and your other extensions.

Best regards
 
Edited by wb_weeblr on Monday, 01 July 2019 10:58 UTC
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.