Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)

#6557 – Discount for Update

Posted in ‘Pre-sale questions’
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Wednesday, 21 November 2018 09:06 UTC
Markus
Hello
Is ist possible to receive a coupon for Update sh404 ?
My adress:
[email protected]

Thanks a lot
Markus
Edited by Markus on Wednesday, 21 November 2018 09:06 UTC
Wednesday, 21 November 2018 10:54 UTC
wb_weeblr
Hi

We offer a 20% renewal discount to all users with an active subscription. You can renew with the discount by going to your dashboard. There will be a "Renew with discount" button if your subscription is active. If your subscription has expired or you do not have a subscription at all then you can renew/purchase at the regular price only.

Best regards
 
Edited by wb_weeblr on Wednesday, 21 November 2018 10:54 UTC
Monday, 01 July 2019 10:50 UTC
Markus
Hi

Same Problem: I Have NO option to renew with discount.....

Thanks

Markus
Edited by Markus on Monday, 01 July 2019 10:50 UTC
Monday, 01 July 2019 10:58 UTC
wb_weeblr
Hi Markus,

Your subscription expired more than 5 monts ago, it is normal and expected that you do not have the "Renew with discount" option in your control panel. For reference:

There will be a "Renew with discount" button if your subscription is active. If your subscription has expired or you do not have a subscription at all then you can renew/purchase at the regular price only.


Please keep your subscription and sh404SEF or wbAMP up to date at all time, just like you do with Joomla and your other extensions.

Best regards
 
Edited by wb_weeblr on Monday, 01 July 2019 10:58 UTC
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