Helpdesk is open from Monday through Friday CET

All support tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

For pre-sale questions, please create an (free) account to post a message. Pre-sale tickets are public.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

Pre-sale questions

 #6799: Custom URL

Closed
Latest: wb_weeblr / 2019-12-02 15:23 Created: Syed / 2019-12-02 12:49

 #6605: About product purchases and updates

Closed
Latest: 405936247-qq-com / 2019-11-22 02:28 Created: 405936247-qq-com / 2019-11-22 02:28

 #6604: HELP!A big problem, Google can't find the answer(about sef url)

Closed
Latest: 405936247-qq-com / 2019-11-17 04:22 Created: 405936247-qq-com / 2019-11-17 04:22

 #6603: The Use of sh404SEF

Closed
Latest: kiwilefty / 2019-10-28 03:40 Created: kiwilefty / 2019-10-28 03:40

 #6602: Facture

Closed
Latest: lafeuille / 2019-10-05 09:38 Created: lafeuille / 2019-10-05 09:38

 #6601: compatibility & problem solving

Closed
Latest: HDcms / 2019-10-04 15:55 Created: HDcms / 2019-10-04 15:55

 #6600: Should the Joomla system redirect plugin be enabled ?

Closed
Latest: toomanylogins / 2019-09-18 09:17 Created: toomanylogins / 2019-09-18 09:17

 #6599: Pre purchase - Writing new url's on the fly

Closed
Latest: greywing1 / 2019-09-10 15:25 Created: greywing1 / 2019-09-10 15:25

 #6597: Keywords Tags

Closed
Latest: zido-vallis-sk / 2019-09-06 04:28 Created: zido-vallis-sk / 2019-09-05 04:51

 #6598: Best Link / URL to Use when Creating Hyperlinks?

Closed
Latest: tuan@lumoscloud.com / 2019-09-05 05:12 Created: tuan@lumoscloud.com / 2019-09-05 05:12

 #6596: Exclude custom component from SEF

Closed
Latest: andyw / 2019-06-27 14:23 Created: andyw / 2019-06-27 14:23

 #6595: sh404 compatible with ja k2 filter?

Closed
Latest: graham-docmosis-com / 2019-06-20 02:22 Created: graham-docmosis-com / 2019-06-20 02:22

 #6594: redirection url en masse

Closed
Latest: Daniel / 2019-06-06 09:32 Created: Daniel / 2019-06-06 09:32

 #6593: I made a 404 page (article and menu item) Can I use it?

Closed
Latest: OEMElectronics / 2019-05-29 09:26 Created: OEMElectronics / 2019-05-29 09:26

 #6443: How can i make a link from the AMP page to the canonical url?

Closed
Latest: info@maxi-site.com / 2019-05-23 11:23 Created: info@maxi-site.com / 2017-08-07 08:30

 #6592: Intentional duplicate content for development

Closed
Latest: davidsoens / 2019-05-16 19:40 Created: davidsoens / 2019-05-16 19:40

 #6591: I used SH404SEF component for Realestate property website sometimes SH404SEF generate the blank url and created a new duplicate url for old one so how to solve this one?

Closed
Latest: harmis / 2019-05-08 04:42 Created: harmis / 2019-05-08 04:42

 #6590: VAT

Closed
Latest: Jake / 2019-04-29 18:19 Created: Jake / 2019-04-29 18:19

 #6589: 301 redirects amps to regular without sh404sef right after turnung on WBamp! why?

Closed
Latest: Dubrovin / 2019-04-19 16:40 Created: Dubrovin / 2019-04-19 15:06

 #6588: Signed Exchange

Closed
Latest: mikyamp / 2019-04-18 09:07 Created: mikyamp / 2019-04-18 09:07

 #6587: Duplicated titles and description pagination

Closed
Latest: jtausa / 2019-04-15 06:10 Created: jtausa / 2019-04-15 06:10

 #6586: title setup

Closed
Latest: marvays / 2019-04-12 07:48 Created: marvays / 2019-04-12 07:46

 #6585: ?tab=28 in Community Builder Profile Link

Closed
Latest: pierre-webshack360-com / 2019-03-28 05:00 Created: pierre-webshack360-com / 2019-03-28 05:00

 #6584: Does sh404SEF still work with Moset Tree 3.10?

Closed
Latest: williamyyuan / 2019-03-25 17:52 Created: williamyyuan / 2019-03-25 17:52

 #6583: Google structure data validator tells me that "image is missing"

Closed
Latest: trabajodirect / 2019-03-24 18:31 Created: trabajodirect / 2019-03-23 17:57

 #6582: wbAMP does not show images with lazy load js script

Closed
Latest: Floyd611 / 2019-03-16 10:33 Created: Floyd611 / 2019-03-16 10:32

 #6581: config content url's in specific pattern ?

Closed
Latest: megacoder / 2019-03-11 09:21 Created: megacoder / 2019-03-11 09:21

 #6580: I have this file on my website its huge can I safely delete now?

Closed
Latest: matzer1960@gmail.com / 2019-03-07 22:09 Created: matzer1960@gmail.com / 2019-03-07 22:09

 #6579: access forbidden

Closed
Latest: miojamo / 2019-02-27 12:08 Created: miojamo / 2019-02-27 12:08

 #6578: SEF URL parameters kills title tags

Closed
Latest: matey195 / 2019-02-27 11:23 Created: matey195 / 2019-02-27 11:23

 #6577: URL stripping

Closed
Latest: miojamo / 2019-02-26 11:20 Created: miojamo / 2019-02-26 11:20

 #6576: Documents need for sh404sef purchase/renewal

Closed
Latest: ibssoftware / 2019-02-26 07:15 Created: ibssoftware / 2019-02-26 07:15

 #6575: develop a sh404 plugin for me

Closed
Latest: cnielsen / 2019-02-20 05:03 Created: cnielsen / 2019-02-20 05:03

 #6574: 404 Redirect

Closed
Latest: mbires / 2019-02-14 16:24 Created: mbires / 2019-02-14 16:24

 #6573: Pages redirecting to home page

Closed
Latest: Donnie / 2019-02-06 20:51 Created: Donnie / 2019-02-06 20:47

 #6572: Can the module sh404SEF remove the category from the URL without removing the category itself or change structure?

Closed
Latest: Houdang / 2019-02-06 16:28 Created: Houdang / 2019-02-06 16:28

 #6571: Unable to import SEF URLs from MijoSEF - Error communicating with server, aborting.

Closed
Latest: RakataTech / 2019-01-28 16:55 Created: RakataTech / 2019-01-28 16:55

 #6570: Removing sh404sef comments from output code.

Closed
Latest: Occultfish / 2019-01-13 17:47 Created: Occultfish / 2019-01-13 04:45

 #6569: Google Structured Data Comparison

Closed
Latest: jessemullinax / 2019-01-02 20:11 Created: jessemullinax / 2019-01-02 20:11

 #6568: Features Comparison with JSiteMap

Closed
Latest: Syed / 2018-12-28 11:38 Created: Syed / 2018-12-28 11:38

 #6567: Prevent canonical url generation

Closed
Latest: ionko.com / 2018-12-28 02:15 Created: ionko.com / 2018-12-28 02:15

 #6566: wbAmp + Theme sidebar menu?

Closed
Latest: grigorjevs-aleksis-gmail-com / 2018-12-27 08:54 Created: grigorjevs-aleksis-gmail-com / 2018-12-26 19:05

 #6565: How to resolve the error on sh404SEF while authorising Google Analytics

Closed
Latest: Insta Bucks Gold / 2018-12-18 06:26 Created: Insta Bucks Gold / 2018-12-18 06:26

 #6564: Joomla building multiple links

Closed
Latest: CatfishTPA / 2018-12-14 16:24 Created: CatfishTPA / 2018-12-14 16:22

 #6563: Enable Sh404sef on live joomla sie using joomla SEF

Closed
Latest: jafari / 2018-12-08 15:56 Created: jafari / 2018-12-08 15:56

 #6562: Self url

Closed
Latest: greensicily / 2018-12-03 15:14 Created: greensicily / 2018-12-03 15:14

 #6561: SH404 Invalid description generated

Closed
Latest: woo123 / 2018-11-27 12:11 Created: woo123 / 2018-11-27 12:11

 #6560: Pagination of an Alias

Closed
Latest: nixa999 / 2018-11-23 13:04 Created: nixa999 / 2018-11-23 13:04

 #6559: wamp

Closed
Latest: alainoulautre-free-fr / 2018-11-23 00:06 Created: alainoulautre-free-fr / 2018-11-23 00:06

 #6558: Does sh404SEF work with SP Page Builder?

Closed
Latest: CSouth / 2018-11-21 17:50 Created: CSouth / 2018-11-21 17:50