• Home
  • Get help
  • Ask a question
Last post 2 hours 44 min ago
Posts last week 71
Average response time last week 1 hour 3 min
All time posts 74573
All time tickets 11482
All time avg. posts per day 19

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#12050 – 4AI community version

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 27 October 2025 15:39 UTC
matt-idesignllc-com

Hello,

I'm excited to try the 4AI extension on my Joomla website and I've installed and configured the component. In the header of the 4AI Configuration settings, the AI provider is displayed as Google. In the header of the 4AI content page, the AI provider is displayed as None. I cleared the Litespeed and Joomla cache, but I still see the AI provider in the 4AI window as None. Can you offer some advice on how to get the AI provider enabled on the content page?

Monday, 27 October 2025 15:52 UTC
wb_weeblr

Hi

. In the header of the 4AI content page,

1 - What do you call the "4AI content page"?

2 - Have you configured you API key in the configuration?

Best regards,
Yannick Gaultier
https://weeblr.com | @weeblr

 

 
Monday, 27 October 2025 16:27 UTC
matt-idesignllc-com

Thanks for the quick response. I'm having issues with selecting the AI provider.  Last night was my first attempt to configure the settings. I chose Google/Gemini since it appeared to be only option. I created a Google API and entered the secret key. Everything looked fine in the settings, but when I tried to use 4AI to generate a new post there was no provider.  This morning, I uninstalled the component, emptied Joomla and Litespeed cache and uploaded the extension again. I went to the settings and it appears that Open AI was the only option. 

Monday, 27 October 2025 16:31 UTC
matt-idesignllc-com

I'm referring to the content window that is opened when clicking the 4AI button while in a new blank article. 

Monday, 27 October 2025 16:38 UTC
wb_weeblr

Hi

Yes, this looks like a bug in the Community version. Maybe that slipped through in a recent update.

I'll try and figure out what's going on.

Best regards,
Yannick Gaultier
https://weeblr.com | @weeblr

 

 
Monday, 27 October 2025 17:13 UTC
wb_weeblr

Hi

My bad, I hadn't used the community version in a long time! The community version can only use the OpenAI API, not the Google Gemini one.

That was missing from the FAQ section, which I just updated.

Best regards,
Yannick Gaultier
https://weeblr.com | @weeblr