Last post 2 hours 44 min ago

Posts last week 71

Average response time last week 1 hour 3 min

All time posts 74573

All time tickets 11482

All time avg. posts per day 19

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#12063 – Does 4SEO stop working without an active subscription ?

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Tuesday, 04 November 2025 10:45 UTC

coachingpro-online-gmail-com

Hello,
I just updated to Joomla 5.4.

now my site is down, and 4SEO won't analyse nor connect to the google search console.

SO ok, I've upadated joomla, Ok i've no current subscription yet, but is it normal for me not to be able to run a site analysis ?

please let me know,
thank you,
Philippe

Tuesday, 04 November 2025 11:22 UTC

wb_weeblr

4SEO will continue to operate without a subscription with the exceptions that:

- you can't update to newer versions that what you have now

- all the Google Search Console-related features will stop working as they go through our servers

but is it normal for me not to be able to run a site analysis ?

Depends on many things, including if your site is down and what is causing the issue.

Best regards,

Yannick Gaultier

Tuesday, 04 November 2025 11:33 UTC

coachingpro-online-gmail-com

If I uninstall 4SEO, will it also clean the database ?

Tuesday, 04 November 2025 12:20 UTC

wb_weeblr

No, not unless you tell it to do so. See documentation here.

Why do you want to uninstall it?