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#12075 – 4SEO is not analyzing any pages (Joomla 5 / PHP 8.1 / LiteSpeed)

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Saturday, 08 November 2025 13:41 UTC

dijana

Hello,
I’m experiencing an issue with the 4SEO component. It refuses to analyze the website and always returns 0 analyzed pages, without showing any specific error.

Environment details:

Joomla 5
PHP 8.1
LiteSpeed server
ModSecurity disabled
cURL enabled
No additional security filters active
All extensions/plugins that could cause conflicts have been disabled for testing
Manual test runs: the analysis “starts”, shows as “completed”, but collects no URLs at all

I also tested different analysis methods (direct, crawler), but the result is the same: 0 pages detected every time.

Could you please help me identify what might be causing this issue? The component is essential for our SEO setup and sitemap generation.

Thank you in advance.

Monday, 10 November 2025 08:21 UTC

wb_weeblr

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.

After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Monday, 10 November 2025 08:43 UTC

dijana

Hello,

At the moment when I originally submitted my ticket, I did have an active license.
Right now, my license has expired, so I am unable to post in the technical support section of the forum.

My question is simply this:
Can 4SEO be fully functional in my environment or not?
Before I renew my subscription, I need to know whether the component can operate correctly on my setup (Joomla 5, PHP 8.1, LiteSpeed, ModSecurity disabled).

Could you please clarify whether 4SEO should work under these conditions, so that I know whether it makes sense to renew my license?

Thank you.

Monday, 10 November 2025 08:49 UTC

wb_weeblr

At the moment when I originally submitted my ticket, I did have an active license.

You should have posted in the proper category then, this would have sped up the whole process.

Can 4SEO be fully functional in my environment or not?

Of course it does, your environment is nothing special,a ssuming you configured it correctly. Most of these issues are wrongly configured DNS (requests from the Joomla site to the Joomla site are failing, as server can't resolve its own name.

If that's not the case, then things to look at are robots.txt, noindex, etc

So yes, 4SEO will work on any properly configured webserver.

If you still require support, please renew and post in the appropriate category. If you do so, make sure to have a look at the log files in the Joomla log folder, they usually will have good hints about what's happening.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

Thursday, 11 December 2025 05:34 UTC

system

This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.