Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

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#6533 – Can you provide me with a discount for renewal?

Posted in ‘Pre-sale questions’
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Tuesday, 31 July 2018 11:58 UTC
kyovev
Hello there, I'm a loyal user of your product for several years now. I'm interested into renewing my license. Could you provide me with a discount?
 https://webselo.com - yeah, copywriting, seo and web design services. Translations as well.
Edited by kyovev on Tuesday, 31 July 2018 11:58 UTC
Wednesday, 01 August 2018 07:13 UTC
wb_weeblr
Hi

Unfortunately, the renewal discount is the only discount we provide to users as a token of gratitude over continuous support for our products. We make exceptions or find a workaround when the deadline has been missed by a few hours or a couple of days but not after a year or more.

We do not offer other discounts, including during Cyber monday or Black Friday for example, as this is the only way we can keep our prices at the very low level we have.
When you purchase a new susbcription, you will again get access to the renewal discount which must be used before expiration of the previous subscription - that's why we have 3 reminders before expiration.

Best regards
 
Edited by wb_weeblr on Wednesday, 01 August 2018 07:13 UTC
Monday, 13 August 2018 12:26 UTC
tamara489
is the renewal for support or for support and updates?
 Tamara Wilhelm
Digital Marketing Specialist
Direct Line | 614-300-4267
[email protected].

Custom Sign Center Inc.
3200 Valleyview Drive | Columbus, OH 43204
P: 614-279-6700 Ext 267 | F: 614-279-7525
www.customsigncenter.com
Edited by tamara489 on Monday, 13 August 2018 12:26 UTC
Monday, 13 August 2018 16:34 UTC
wb_weeblr
Hi

Subscriptions allows access to download and update to the current version. Access to support is part of the subscription.

Best regards
 
Edited by wb_weeblr on Monday, 13 August 2018 16:34 UTC
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