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#6525 – Missing shLib

Posted in ‘Pre-sale questions’
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Friday, 22 June 2018 20:00 UTC
KlausLohmar
Hello,
i have Problem with Seo-Funktions ...
i have permanently the following message:
Fehler
Missing shLib, or not enabled, AMP plugin cannot run.
sh404SEF requires the shLib system plugin to be enabled, but you appear to have disabled it. Please enable it again!
But i can't fixed my problem
Please - help me and regards Klaus

i have the error found - and self fixed ...
Monday, 25 June 2018 09:24 UTC
wb_weeblr
Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

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Thanks and regards
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.