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#6529 – invoice double paid

Posted in ‘Pre-sale questions’
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Wednesday, 27 June 2018 08:17 UTC
yourit
Hi,
because there was an error on the page after PayPal when paying invoice #8O56WJCQFD5F today, the invoice was paid twice. Please send me back the Money to PayPal.
thank you

Ralf Ströbele
Wednesday, 27 June 2018 08:18 UTC
wb_weeblr
Hi

Thanks for your message. We will look at this quickly. In the future, please note that this is public forum, where we can only reply to pre-sale questions.

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After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Thanks and regards
 
Wednesday, 27 June 2018 08:22 UTC
wb_weeblr
Hi

Refund has been done on the second subscription.

Best regards
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.