Helpdesk is open from Monday through Friday CET

All support tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

For pre-sale questions, please create an (free) account to post a message. Pre-sale tickets are public.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

Pre-sale questions

 #6408: Sh404SEF

Closed
Latest: samar / 2017-04-24 15:28 Created: samar / 2017-04-24 15:25

 #6407: Progressive web app

Closed
Latest: dmccreary / 2017-04-14 18:16 Created: dmccreary / 2017-04-14 18:16

 #6406: Effect of using sh404SEF on new site that has lots of relative links

Closed
Latest: gsande / 2017-04-13 00:55 Created: gsande / 2017-04-13 00:55

 #6405: Net baking

Closed
Latest: prithvi / 2017-04-12 11:37 Created: prithvi / 2017-04-12 11:37

 #6404: validity after 1 year of licence

Closed
Latest: rgosp / 2017-04-10 09:51 Created: rgosp / 2017-04-10 09:51

 #6403: Too many 404 spaming and links from administrator

Closed
Latest: mivanova / 2017-04-09 15:05 Created: mivanova / 2017-04-09 15:05

 #6402: How do I remove languge tag from url

Closed
Latest: oldguyfl / 2017-04-06 19:57 Created: oldguyfl / 2017-04-06 19:57

 #6401: Want to Remove Menu Name From URL

Closed
Latest: webpbproot-gmail-com / 2017-04-04 05:09 Created: webpbproot-gmail-com / 2017-04-04 05:09

 #6400: Problem with old urls

Closed
Latest: studiomgd / 2017-03-30 10:25 Created: studiomgd / 2017-03-30 10:25

 #6399: sh404SEF Compatibility with Falang for multilingual Joomla website

Closed
Latest: abu-hasan4net-yahoo-com / 2017-03-28 15:48 Created: abu-hasan4net-yahoo-com / 2017-03-28 15:47

 #6398: Joomla Duplicate Content Probs

Closed
Latest: martinsai / 2017-03-24 11:44 Created: martinsai / 2017-03-24 11:44

 #6397: Comdev JomDiretory with sh404

Closed
Latest: miojamo / 2017-03-24 10:06 Created: miojamo / 2017-03-24 10:06

 #6396: Meta title and description does not show after save

Closed
Latest: lim_sovannara / 2017-03-23 03:37 Created: lim_sovannara / 2017-03-23 03:37

 #6395: Removing all recordings off my web pages

Closed
Latest: sh404sefseo / 2017-03-17 22:41 Created: sh404sefseo / 2017-03-17 22:41

 #6394: absolute url in the canonical tags

Closed
Latest: linpi / 2017-03-16 12:39 Created: linpi / 2017-03-16 12:39

 #6393: sh404sef url table size

Closed
Latest: d007 / 2017-03-12 10:02 Created: d007 / 2017-03-12 10:02

 #6392: sh404SEF Not Updating

Closed
Latest: Energy48 / 2017-03-10 16:02 Created: Energy48 / 2017-03-10 16:02

 #6391: Just paid for sh404SEF

Closed
Latest: hawkweb / 2017-03-08 12:38 Created: hawkweb / 2017-03-08 12:38

 #6390: maintaining the same url when a menu item changes place

Closed
Latest: thelohalkidiki-gmail-com / 2017-03-07 15:06 Created: thelohalkidiki-gmail-com / 2017-03-07 15:06

 #6389: wbAMP + zoo ?

Closed
Latest: olivier / 2017-03-03 16:15 Created: olivier / 2017-03-03 16:15

 #6388: sh404SEF requires Joomla! version between 3.4.2 and 4 (you are using 3.4.1)

Closed
Latest: Abdallah / 2017-03-02 13:01 Created: Abdallah / 2017-03-02 13:01

 #6387: mail information if 404 occurs

Closed
Latest: roland@gehm.de / 2017-03-02 11:50 Created: roland@gehm.de / 2017-03-02 11:50

 #6386: I have Version 4.6.0 but dont works.

Closed
Latest: damador / 2017-03-01 00:09 Created: damador / 2017-03-01 00:09

 #6385: How to pay whit Paypal

Closed
Latest: Morteza / 2017-02-19 16:31 Created: Morteza / 2017-02-19 16:31

 #6384: FanLang and Sh404SEF

Closed
Latest: ismaelhaider / 2017-02-19 10:30 Created: ismaelhaider / 2017-02-19 10:30

 #6383: 0 - Class 'Zendshl_Http_Client' not found

Closed
Latest: marvays / 2017-02-13 04:32 Created: marvays / 2017-02-13 04:32

 #6382: Information requirements

Closed
Latest: Superdiogene / 2017-02-07 15:20 Created: Superdiogene / 2017-02-07 15:20

 #6381: redirect to homepage problem with k2

Closed
Latest: amirarian / 2017-02-04 07:31 Created: amirarian / 2017-02-04 07:31

 #6380: K2, JA K2 Filtry and sh404sef

Closed
Latest: amihai86 / 2017-02-01 17:44 Created: amihai86 / 2017-02-01 17:44

 #6379: K2 Compatability & Short URL

Closed
Latest: etechhelp / 2017-01-31 12:48 Created: etechhelp / 2017-01-31 12:48

 #6378: package for joomla 3.6

Closed
Latest: infolada / 2017-01-29 16:51 Created: infolada / 2017-01-29 16:51

 #6377: flexicontent and wbamp

Closed
Latest: toffffe / 2017-01-27 17:27 Created: toffffe / 2017-01-27 17:27

 #6376: K2 With sh404

Closed
Latest: farzalid / 2017-01-23 14:03 Created: farzalid / 2017-01-23 14:03

 #6375: Og:image queston.

Closed
Latest: Hertak / 2017-01-16 18:15 Created: Hertak / 2017-01-16 18:15

 #6374: How to use route66 router for SH404SEF?

Closed
Latest: imahwaz-gmail-com / 2017-01-16 13:33 Created: imahwaz-gmail-com / 2017-01-16 13:33

 #6373: sh404sef: Support for JEM2.2.0?

Closed
Latest: hhtmp88 / 2017-01-15 13:22 Created: hhtmp88 / 2017-01-15 13:22

 #6372: is it possible to remove .html at the end of a URL?

Closed
Latest: hhtmp88 / 2017-01-15 13:08 Created: hhtmp88 / 2017-01-15 13:04

 #6352: generate URLS without slash automatically

Closed
Latest: henry.douglas@shiftmind.com.br / 2017-01-13 11:37 Created: henry.douglas@shiftmind.com.br / 2016-10-18 17:46

 #6371: Can we handle this URLs with sh404SEF?

Closed
Latest: p-ameli-gmx-net / 2017-01-11 14:36 Created: p-ameli-gmx-net / 2017-01-11 14:36

 #6370: Updating SH404SEF required?

Closed
Latest: tiwi / 2017-01-10 07:44 Created: tiwi / 2017-01-10 07:44

 #6369: Why I cannot submit a ticket?

Closed
Latest: bertimuss / 2017-01-01 00:10 Created: bertimuss / 2017-01-01 00:10

 #6368: sh404sef 'we can't find that page' error

Closed
Latest: tbswork1-gmail-com / 2016-12-27 03:03 Created: tbswork1-gmail-com / 2016-12-27 03:03

 #6367: Iv'e tried to use the WBAMP plugin but it doesn't work with k2

Closed
Latest: ekerling / 2016-12-20 22:27 Created: ekerling / 2016-12-20 22:26

 #6366: Your all paid extensions are selling by other company

Closed
Latest: mak / 2016-12-19 10:00 Created: mak / 2016-12-19 10:00

 #6365: Support for a bug in 404 page

Closed
Latest: Nirit / 2016-12-18 07:53 Created: Nirit / 2016-12-18 07:53

 #6364: Quotation

Closed
Latest: gerd.tenfelde / 2016-12-09 14:09 Created: gerd.tenfelde / 2016-12-09 14:09

 #6363: Ultra short VirtueMart urls

Closed
Latest: keep2000 / 2016-11-25 14:44 Created: keep2000 / 2016-11-25 14:44

 #6362: Virtuemart 3 compatibility

Closed
Latest: Arno / 2016-11-24 08:40 Created: Arno / 2016-11-24 08:40

 #6361: Site Offline. AMP pages are not

Closed
Latest: bowner / 2016-11-21 08:18 Created: bowner / 2016-11-21 06:01

 #6360: Can i get a discount for a renewal?

Closed
Latest: chizuoka / 2016-11-20 16:28 Created: chizuoka / 2016-11-20 16:28