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#8525 – Wont Install

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 16 February 2022 20:21 UTC
helpyougrowmedia
sh404SEF requires Joomla! version 3.9.0 or above, and below 4.0 (you are using 4.0.3). Aborting installation Error installing component

×

Warning

 

Extension Install: Custom install routine failure.
Thursday, 17 February 2022 07:45 UTC
wb_weeblr

Hi

Thanks for your message. You are on public forum for pre-sale questions. Once you've purchased one of our subscriptions, you can directly access their dedicated helpdesk area. Here is the sh404SEF one.

As for your post, sh404SEF is a Joomla-3 only extension.  A new extension, 4SEF, is being developed that will work on both Joomla 3 and 4, to handle SEF URLs only. A first version should be available this quarter.

All SEO features in sh404SEF - except SEF URLs, are already present in 4SEO, which has been available since mid-2021 on both Joomla 3 and 4.

4SEO also does much more than sh404SEF could ever do, included structured data, sitemaps, broken links detection or content replacement

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 
Sunday, 20 March 2022 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.