Helpdesk is open from Monday through Friday CET

All support tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

For pre-sale questions, please create an (free) account to post a message. Pre-sale tickets are public.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

Pre-sale questions

 #6258: Joomla native metadata

Closed
Latest: seanmcel / 2016-01-20 13:23 Created: seanmcel / 2016-01-20 13:23

 #6257: loopbacks query.

Closed
Latest: prioryart / 2016-01-20 10:38 Created: prioryart / 2016-01-20 10:38

 #6256: SHTML Wrapper - 404 Not Found #exec cgi="/cgi-sys/fourohfour.cgi"

Closed
Latest: FlyingScot / 2016-01-19 05:45 Created: FlyingScot / 2016-01-19 05:44

 #6255: FaLang and sh404SEF or Josetta and K2 extra filds

Closed
Latest: Serge / 2016-01-17 14:26 Created: Serge / 2016-01-17 14:26

 #6254: strip id from url

Closed
Latest: plasadavid / 2016-01-15 13:34 Created: plasadavid / 2016-01-15 13:34

 #6253: NO PUEDO ACTUALIZAR SH404 SEF

Closed
Latest: pavidisseny / 2016-01-10 06:49 Created: pavidisseny / 2016-01-10 06:49

 #6252: Remove last slash of URL ?

Closed
Latest: testy60 / 2016-01-08 11:05 Created: testy60 / 2016-01-08 11:04

 #6251: I'd like to transfer my subscription from anything digital

Closed
Latest: seodex / 2016-01-06 06:11 Created: seodex / 2016-01-06 06:11

 #6250: Separate secret keys

Closed
Latest: petrovicivan / 2016-01-05 07:56 Created: petrovicivan / 2016-01-05 07:56

 #6249: Problem with sh404sef and K2 items

Closed
Latest: dbdrum / 2016-01-03 23:02 Created: dbdrum / 2016-01-03 23:02

 #6248: Configuration of Titles

Closed
Latest: whelming / 2016-01-01 15:57 Created: whelming / 2016-01-01 15:57

 #6247: renew discount

Closed
Latest: digisys / 2015-12-30 11:31 Created: digisys / 2015-12-30 11:31

 #6246: Jomsocial, language in url

Closed
Latest: Epiploicum / 2015-12-27 22:52 Created: Epiploicum / 2015-12-27 22:48

 #6245: Bug SH404 and Flexicontent

Closed
Latest: dreamdev / 2015-12-25 07:30 Created: dreamdev / 2015-12-25 07:30

 #6244: Update SH404 Version 4.4.4.1791

Closed
Latest: SebastianKR / 2015-12-21 18:50 Created: SebastianKR / 2015-12-21 18:50

 #6243: Sh404SEF for custom components

Closed
Latest: madhushree / 2015-12-21 10:35 Created: madhushree / 2015-12-21 10:35

 #6242: Christmas discount coupon

Closed
Latest: kelekis / 2015-12-18 09:16 Created: kelekis / 2015-12-18 09:16

 #6241: migrating my subscription from anything digital

Closed
Latest: kassabortho@yahoo.com / 2015-12-17 00:36 Created: kassabortho@yahoo.com / 2015-12-17 00:36

 #6240: Homepage url

Closed
Latest: rg / 2015-12-16 09:16 Created: rg / 2015-12-16 09:16

 #6239: Nice URL in Google ORganic Resluts

Closed
Latest: lionweb / 2015-12-15 16:17 Created: lionweb / 2015-12-15 16:17

 #6238: Does it work with k2?

Closed
Latest: dbdrum / 2015-12-03 22:51 Created: dbdrum / 2015-12-03 22:51

 #6237: Best configuration settings for sh404sef and kunena?

Closed
Latest: miamiman / 2015-12-03 16:37 Created: miamiman / 2015-12-03 16:06

 #6236: K2 sef url and breadcrumb

Closed
Latest: theant / 2015-11-30 17:02 Created: theant / 2015-11-30 17:02

 #6235: Are you planning any CyberMonday discount?

Closed
Latest: CarlosEVC63 / 2015-11-27 01:46 Created: CarlosEVC63 / 2015-11-27 01:46

 #6234: J 3.5 & sobipro 1.2

Closed
Latest: Ducky / 2015-11-25 20:20 Created: Ducky / 2015-11-25 20:20

 #6233: Question about redirects

Closed
Latest: bennu_500 / 2015-11-24 01:25 Created: bennu_500 / 2015-11-24 01:25

 #6232: Canonical Urls in sh404sef

Closed
Latest: nauseous / 2015-11-23 22:57 Created: nauseous / 2015-11-23 22:57

 #6231: Black Friday Special?

Closed
Latest: ViralInNature / 2015-11-22 19:14 Created: ViralInNature / 2015-11-22 19:14

 #6230: sh404SEF for joomla 1.5

Closed
Latest: fred120 / 2015-11-19 19:37 Created: fred120 / 2015-11-19 19:37

 #6229: Why do you not answer my questions About tags and more. I must buy iT jet

Closed
Latest: Puntje / 2015-11-18 12:47 Created: Puntje / 2015-11-18 12:47

 #6227: Tags and more

Closed
Latest: Puntje / 2015-11-15 11:27 Created: Puntje / 2015-11-13 21:47

 #6228: sh404sef issue

Closed
Latest: yiotaz / 2015-11-15 03:37 Created: yiotaz / 2015-11-15 03:14

 #6226: can i pay using neteller

Closed
Latest: sajup / 2015-11-13 19:22 Created: sajup / 2015-11-13 19:22

 #6225: Sobipro and sh404sef

Closed
Latest: sajup / 2015-11-08 14:41 Created: sajup / 2015-11-08 14:41

 #6224: Automatically show the short-url on a webpage

Closed
Latest: ar.rehman1@gmail.com / 2015-11-08 00:57 Created: ar.rehman1@gmail.com / 2015-11-08 00:57

 #6223: A sitemap question

Closed
Latest: CigarDan / 2015-11-06 03:25 Created: CigarDan / 2015-11-06 03:25

 #6222: How can I open a new ticket for support?

Closed
Latest: gabriele8 / 2015-11-05 09:27 Created: gabriele8 / 2015-11-05 09:27

 #6221: how remove id from tags?

Closed
Latest: fxsound / 2015-11-05 09:04 Created: fxsound / 2015-11-05 09:04

 #6220: Renew subscription

Closed
Latest: ifootpath / 2015-11-04 16:15 Created: ifootpath / 2015-11-04 16:15

 #6219: Module for Google Analytics admin control panel

Closed
Latest: theo50 / 2015-11-04 11:44 Created: theo50 / 2015-11-04 11:44

 #6218: Modify urls that are not in the joomla database is that possible?

Closed
Latest: Boeve / 2015-11-04 00:03 Created: Boeve / 2015-11-04 00:03

 #6202: Upgrade and Other question

Closed
Latest: AAG / 2015-11-03 18:01 Created: AAG / 2015-10-16 21:22

 #6217: Update?????

Closed
Latest: stefano_magic / 2015-11-03 09:42 Created: stefano_magic / 2015-11-03 09:42

 #6216: For sh404SEF Quickstart Package

Closed
Latest: ismaelhaider / 2015-11-03 07:56 Created: ismaelhaider / 2015-11-03 07:56

 #6215: Homepage menu URL do not link to root

Closed
Latest: chc@softart.dk / 2015-11-01 17:19 Created: chc@softart.dk / 2015-11-01 17:19

 #6214: Not responding on tickets

Closed
Latest: tjstudio / 2015-11-01 06:53 Created: tjstudio / 2015-11-01 06:53

 #6213: halloween coupon doesn't work

Closed
Latest: Kalixo / 2015-10-31 08:55 Created: Kalixo / 2015-10-31 08:55

 #6212: Falang - JoomSEF Migration

Closed
Latest: VC / 2015-10-31 02:23 Created: VC / 2015-10-31 02:13

 #6211: Why does my multi-language website not normally switch?

Closed
Latest: pearlmountain / 2015-10-28 07:58 Created: pearlmountain / 2015-10-28 07:58

 #6210: Does it work with CW Multicategories?

Closed
Latest: vmadmax / 2015-10-27 11:31 Created: vmadmax / 2015-10-27 11:31