Last post 12 hours 31 min ago
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Average response time last week 32 min
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Helpdesk is open from Monday through Friday CET

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

Pre-sale questions

 #6273: I can' t uninstall or reinstall the plugin. It olny appears in Extension>Manage>Manage but i can't uninstall it. How can i manually remove it?

Closed
Latest: giorgospsk / 2016-02-25 14:28 Created: giorgospsk / 2016-02-25 14:28

 #6272: Quick question regarding article id

Closed
Latest: visaliaweb / 2016-02-18 04:08 Created: visaliaweb / 2016-02-18 04:08

 #6271: Cannot download updates (401 error)

Closed
Latest: paulearley / 2016-02-16 13:52 Created: paulearley / 2016-02-16 13:52

 #6270: sh404SEF Trial version

Closed
Latest: sadik / 2016-02-13 13:51 Created: sadik / 2016-02-13 13:51

 #6269: url changing

Closed
Latest: mabast / 2016-02-12 00:40 Created: mabast / 2016-02-12 00:40

 #6268: Migration from 2.5 to 3.4

Closed
Latest: UnMortal / 2016-02-11 05:59 Created: UnMortal / 2016-02-11 05:59

 #6267: Microdata and Schema

Closed
Latest: awolfyavis / 2016-02-09 20:48 Created: awolfyavis / 2016-02-09 20:48

 #6266: virtuemart product ID in URL

Closed
Latest: marvays / 2016-02-09 08:25 Created: marvays / 2016-02-09 08:25

 #6265: Migrating from J1.5 to J3

Closed
Latest: Hajdarevic / 2016-02-06 11:17 Created: Hajdarevic / 2016-02-06 11:17

 #6264: sh404sef need for speed

Closed
Latest: Webkonsulenter.dk / 2016-02-04 13:18 Created: Webkonsulenter.dk / 2016-02-04 13:18

 #6263: I can't get Analytics working in sh404SEF

Closed
Latest: Martine / 2016-02-04 03:25 Created: Martine / 2016-02-04 03:25

 #6262: Regarding Payment

Closed
Latest: geetha / 2016-02-02 06:18 Created: geetha / 2016-02-02 06:18

 #6261: Does SH404sef support subdomains?

Closed
Latest: naimless / 2016-02-01 13:42 Created: naimless / 2016-02-01 13:42

 #6260: Locking changed URL?

Closed
Latest: marvays / 2016-01-29 11:41 Created: marvays / 2016-01-29 11:41

 #6259: sh404SEF 4.4.6 and Joomla 3.0?

Closed
Latest: celinahex / 2016-01-27 20:43 Created: celinahex / 2016-01-27 20:43

 #6258: Joomla native metadata

Closed
Latest: seanmcel / 2016-01-20 13:23 Created: seanmcel / 2016-01-20 13:23

 #6257: loopbacks query.

Closed
Latest: prioryart / 2016-01-20 10:38 Created: prioryart / 2016-01-20 10:38

 #6256: SHTML Wrapper - 404 Not Found #exec cgi="/cgi-sys/fourohfour.cgi"

Closed
Latest: FlyingScot / 2016-01-19 05:45 Created: FlyingScot / 2016-01-19 05:44

 #6255: FaLang and sh404SEF or Josetta and K2 extra filds

Closed
Latest: Serge / 2016-01-17 14:26 Created: Serge / 2016-01-17 14:26

 #6254: strip id from url

Closed
Latest: plasadavid / 2016-01-15 13:34 Created: plasadavid / 2016-01-15 13:34

 #6253: NO PUEDO ACTUALIZAR SH404 SEF

Closed
Latest: pavidisseny / 2016-01-10 06:49 Created: pavidisseny / 2016-01-10 06:49

 #6252: Remove last slash of URL ?

Closed
Latest: testy60 / 2016-01-08 11:05 Created: testy60 / 2016-01-08 11:04

 #6251: I'd like to transfer my subscription from anything digital

Closed
Latest: seodex / 2016-01-06 06:11 Created: seodex / 2016-01-06 06:11

 #6250: Separate secret keys

Closed
Latest: petrovicivan / 2016-01-05 07:56 Created: petrovicivan / 2016-01-05 07:56

 #6249: Problem with sh404sef and K2 items

Closed
Latest: dbdrum / 2016-01-03 23:02 Created: dbdrum / 2016-01-03 23:02

 #6248: Configuration of Titles

Closed
Latest: whelming / 2016-01-01 15:57 Created: whelming / 2016-01-01 15:57

 #6247: renew discount

Closed
Latest: digisys / 2015-12-30 11:31 Created: digisys / 2015-12-30 11:31

 #6246: Jomsocial, language in url

Closed
Latest: Epiploicum / 2015-12-27 22:52 Created: Epiploicum / 2015-12-27 22:48

 #6245: Bug SH404 and Flexicontent

Closed
Latest: dreamdev / 2015-12-25 07:30 Created: dreamdev / 2015-12-25 07:30

 #6244: Update SH404 Version 4.4.4.1791

Closed
Latest: SebastianKR / 2015-12-21 18:50 Created: SebastianKR / 2015-12-21 18:50

 #6243: Sh404SEF for custom components

Closed
Latest: madhushree / 2015-12-21 10:35 Created: madhushree / 2015-12-21 10:35

 #6242: Christmas discount coupon

Closed
Latest: kelekis / 2015-12-18 09:16 Created: kelekis / 2015-12-18 09:16

 #6241: migrating my subscription from anything digital

Closed
Latest: kassabortho@yahoo.com / 2015-12-17 00:36 Created: kassabortho@yahoo.com / 2015-12-17 00:36

 #6240: Homepage url

Closed
Latest: rg / 2015-12-16 09:16 Created: rg / 2015-12-16 09:16

 #6239: Nice URL in Google ORganic Resluts

Closed
Latest: lionweb / 2015-12-15 16:17 Created: lionweb / 2015-12-15 16:17

 #6238: Does it work with k2?

Closed
Latest: dbdrum / 2015-12-03 22:51 Created: dbdrum / 2015-12-03 22:51

 #6237: Best configuration settings for sh404sef and kunena?

Closed
Latest: miamiman / 2015-12-03 16:37 Created: miamiman / 2015-12-03 16:06

 #6236: K2 sef url and breadcrumb

Closed
Latest: theant / 2015-11-30 17:02 Created: theant / 2015-11-30 17:02

 #6235: Are you planning any CyberMonday discount?

Closed
Latest: CarlosEVC63 / 2015-11-27 01:46 Created: CarlosEVC63 / 2015-11-27 01:46

 #6234: J 3.5 & sobipro 1.2

Closed
Latest: Ducky / 2015-11-25 20:20 Created: Ducky / 2015-11-25 20:20

 #6233: Question about redirects

Closed
Latest: bennu_500 / 2015-11-24 01:25 Created: bennu_500 / 2015-11-24 01:25

 #6232: Canonical Urls in sh404sef

Closed
Latest: nauseous / 2015-11-23 22:57 Created: nauseous / 2015-11-23 22:57

 #6231: Black Friday Special?

Closed
Latest: ViralInNature / 2015-11-22 19:14 Created: ViralInNature / 2015-11-22 19:14

 #6230: sh404SEF for joomla 1.5

Closed
Latest: fred120 / 2015-11-19 19:37 Created: fred120 / 2015-11-19 19:37

 #6229: Why do you not answer my questions About tags and more. I must buy iT jet

Closed
Latest: Puntje / 2015-11-18 12:47 Created: Puntje / 2015-11-18 12:47

 #6227: Tags and more

Closed
Latest: Puntje / 2015-11-15 11:27 Created: Puntje / 2015-11-13 21:47

 #6228: sh404sef issue

Closed
Latest: yiotaz / 2015-11-15 03:37 Created: yiotaz / 2015-11-15 03:14

 #6226: can i pay using neteller

Closed
Latest: sajup / 2015-11-13 19:22 Created: sajup / 2015-11-13 19:22

 #6225: Sobipro and sh404sef

Closed
Latest: sajup / 2015-11-08 14:41 Created: sajup / 2015-11-08 14:41

 #6224: Automatically show the short-url on a webpage

Closed
Latest: ar.rehman1@gmail.com / 2015-11-08 00:57 Created: ar.rehman1@gmail.com / 2015-11-08 00:57