Last post 6 hours 44 min ago
Posts last week 81
Average response time last week 44 min
All time posts 70378
All time tickets 10862
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6604 – HELP!A big problem, Google can't find the answer(about sef url)

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Sunday, 17 November 2019 04:22 UTC
405936247-qq-com
Really helpless, please help, thank you!
First, the sef url click recently created by sh404 still stays on the current page, but the URL has changed and does not jump to the content page.
Then I went to the background and found that there were nearly 17 non-sef urls.
I have to delete it once to be able to work once, and the background will still reappear 17 non-sef urls. But it works.
Secondly, I found the same for old links. Most of them appear on the 404 statistics page. Also the click is still on the current page, the URL changes, but does not jump to the content page. There is also a direct display of 404 not found on this website. But I am very clear that those articles are not deleted and still exist.
So I want to know how to solve these two problems, or say this one.
Found this morning, google for a long time can not be resolved, especially for help.
Ask for help, thank you, thank you very much!
Monday, 18 November 2019 09:56 UTC
wb_weeblr
Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing. In your case, be sure to provide full and real URLs showing the problems you mention so that we can understand fully your question.

Thanks and regards
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.