• Home
  • Get help
  • Ask a question
Last post 3 hours 8 min ago
Posts last week 141
Average response time last week 4 hours 42 min
All time posts 67794
All time tickets 10475
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6833 – This is an after sale question SH404SEF wont save title and meta data in Title and Meta Tags panel

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 23 December 2019 14:05 UTC
chrispng
 As the title states after i add info in the above panel and press save, no changes will be saved.
I also have a problem with the stractural data of SEO and thats is that google takes info from my bussiness profile and not the info i add through the extension
Monday, 23 December 2019 14:23 UTC
chrispng
Monday, 23 December 2019 14:23 UTC
chrispng
img
Monday, 23 December 2019 14:24 UTC
wb_weeblr
Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Thanks and regards
 
Tuesday, 07 January 2020 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.