Last post 9 hours 30 min ago
Posts last week 141
Average response time last week 49 min
All time posts 47738
All time tickets 7607
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6605 – About product purchases and updates

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 22 November 2019 02:28 UTC
first,I am a Chinese company. I want to ask if I can issue my invoice after purchase.
Secondly, I want to know which version supports joomla's upcoming 4.0 release.
Friday, 22 November 2019 08:35 UTC
Hi there,

You will be able to download an invoice from your dashoard right after you make a purchase. See this and more responses on our FAQ.

As for Joomla 4, we're in active development of the J4 version. Joomla is totally incompatible with Joomla 3 in terms of user interface, so it's time for a full rewrite and getting something more modern. We hope that everything will be ready when Joomla 4 is released, "early 2020".

Best regards
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.