Last post 2 hours 24 min ago

Posts last week 191

Average response time last week 1 hour 50 min

All time posts 68187

All time tickets 10530

All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#978 – Automatic redirect of a 404 page causes URL to change

Posted in ‘sh404SEF’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Wednesday, 09 September 2015 07:43 UTC

reknad

We are have some problems with the structure of the URL when the function "automatic redirect of a 404 page" is turned on.

We see that the function adds the categories in the existing URLs and removes .html.
Our URL's are generated by the menu-items and are short. We would like to keep this! Also no removal of .html.

How do we suppress the additions in the URL's. Where can we control this?

We are using K2 for our content-items.

www.website.com/aboutus.html

Should not be replaced by

www.website.com/about/company/aboutus

Wednesday, 09 September 2015 08:00 UTC

wb_weeblr

Hi

This has nothing to do with the redirecting of 404.

The autoredirect function receives a bad, non-existing URL and search for one that looks similar in the URL database.

If the most similar URL selected is, for instance, /about/company/aboutus it means this URL is in the URL manager.

So your problem is simply that the URLs are not correct.

1 - html vs no html at the end. This is a basic setting in both sh404SEF and Joomla SEF. Have you read and applied the Getting started guide, especially this page?
I guess not if you have URL with and without html at the end.

2 -

Our URL's are generated by the menu-items and are short.

sh404SEF normally doesn't use menu items to build URLs, but instead content structure, which is how it's supposed to be for best SEO results.

How did you create those URLs (the short ones, based on menu) ? did you hard code them in the menus, as "External URLs?"

3 - We can't talk in general terms. We'll need the site URL and superadmin credentials to go much further.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.