Reduced schedule during conference and annual break
We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:
We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.
Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.
In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)
#8933 – Import process


Hi
The conditions for that button to be displayed is that there's at least one custom meta data record or one alias created in sh404SEF (or else there's nothing to import). Do you have such custom data in sh404SEF?
Best regards
Yannick Gaultier
weeblr.com / @weeblr

oh ok, no I dont have custom data.
Now that I install 4sef & 4seo in J3, am I have to uninstall sh404sef?, I plan to move to j4 shortly.

Hi
I would suggest you only uninstall it when you have successfully tested the entire site, and are sure all is working. It's currently disabled.
To be sure sh404SEF has no effect, I'd suggest disabling the sh404SEF system plugin.
Indeed, just before you start the move to J4, you'll need to uninstall it as it cannot work on Joomla 4 (with the system plugin disabled, it won't cause any issue but still, there's no point in keeping it).
When you uninstall sh404SEF, it will leave all its data in the database (that's normal procedure, to avoid data loss in case you uninstall it by mistake).
To also remove the sh404SEF data from the database:
- BEFORE you uninstall it, change settings to tell it to remove data, as explained in the Uninstall documentation.
- OR just remove them using phpmyadmin or you preferred database administration tool
Last thing, I'd advise to perform the Joomla 4 upgrade on a test copy of your site beforehand, to be sure all is well.
Best regards
Yannick Gaultier
weeblr.com / @weeblr
