#947 – component not found

 Hello there,

I have just purchased your component and immediately came across some problems. You might be able to help me out on these.

1. When I installed the component and it was successful the following message welcomed me when I clicked on sh404sef in the components in the Administrator :

sh404SEF system plugin has been disabled or has failed initializing. Please enable it again to use sh404SEF, with Joomla! plugin manager

I checked, the system plugin was enabled. No worries I thought, I disabled and enabled the plugin and the component at backend started to work.

But: When I clicked on the frontend of site, all the links that were to show Joomlaquiz urls, were gone giving me this error message (with a full blank page):

"An error just happened: Component Not Found (http://www.xxxx.com)
and there was another one displaying this message (error page document not found)."

When I uninstalled the component, everything worked normal. When I reinstalled sh404sef, the same problems occured. I'm not an advanced user of this component, and I haven't gone through a lot of forum posts to find out.
Could you please give me a hend on this? It would be much appreciated.
Regards
Aron

Thank you for your very quick reply. I will collect these urls and will get back to you in half an hour.
Regards

So here I am with the details:

I checked the articles, there is no such article as sh404sef existing. So it is not enabled or disabled, it does not exist.

Second: Here is the url for the main page: http://www.xxxx.com

At the moment the sh404sef component is not uninstalled, the url optimalization is disabled but there are a lot of 404 pages. Click on the menu and submenu items, most probably the links with the joomlaquiz quizzes have problems.
Thank you for your help
Regards
Aron

I switched on url optimalization becase when testing the problem, the links started to work :) Hell don't know why :) No the sh404sef is enabled and you should see the "component not found" error too
Regards

Hi,

Here is what I could do:

1. I double checked that sg404sef custom content category existed plus the article __404__. Neighter of the two did.

2. I tried to create with exactly these names but I couldn't. The system said that there were another alias in this name. Hmm.

3. I opened the database and manually deleted everything, all records and tables that had 404 in its name, plus I found the category in the com_category database. I deleted this one as well.

4. I also found the article in the databad __404__, but strangely enough, it was in the database but it did not show up in joomla backend. Seems to me a bug to me.

5. Reinstalled the component and this time, the installation created the category and the article without a problem.

Now clicking on links does not give back this component not found blank page error, but it shows the __404__ page.

Question: How come that joomla works absolutely find, links are ok and work when sh404sef is disabled and immediately, it gives me 404 error when I switch on the sh404sef component.

I follow your advice, and turn on the error reporting feature. Then what?

Regards
Áron

Hello,

Sorry for deviating the plan. I thought that the missing component and the missing __404__ article could be the reason. Sorry again, your help is appreciated and follow your advice.

So first thing first, as you suggested I went to Joomla administration and in the global setting I changed the error reporting to maximum. Bang. Immediatly after hitting the save button it gave me the error: ERR_CONTENT_DECODING_FAILED with a white page. Nothing works.
Checking the website http://www.xxxx.com frontend resulted the same. ERR_CONTENT_DECODING_FAILED

At the moment I cannot gain access to my administration and the website collapsed and I don't have a chance to reset the error reporting option.

What I meant about sh404sef off was that the component was not uninstalled but I disabled the "Enable URL optimization" in sh404sef.
I configured the .htaccess file, I have it in the root and switched on mod_rewrite.
I checked the configuration steps but I thought what I did was enough to make it work properly.

Now I'm awaiting your reply what I can do about his situation.
Regards
Aron

The help worked. Now the site is running with the error reporting. Thanks. What's the next step?
Regards

Hi,

I did as you instructed and it seems that the joomlaquiz files are now OK. However, it seems that whenever I click on a joomla category on the frontpage (which show the number of articles, the page reloads and the required link does not appear. Does it have anything to do with the changes that I have made?
Rgds

Hi,

Sorry I wasn't precise giving you the exact url.

So there is no problem with the first three boxes, they work fine.

Look at this page: http://www.xxxx.com/table/angol-nyelvvizsgak/

This shows two categories with some articles in them. They don't work.
Or like this:

http://www.xxxx.com/table/keszsegek/

They all refer to a list of categories but I can't enter the categories to see the artices.
Aron

Hi,

All the articles are regular content articles in the categories. I have not changed any default settings, I haven't got around to finetuneing the component (but I would like to later)

For me I don't know why this looks pretty normal that clicking on the category, I cannot see the articles. Sorry, but I might not know something I should, but I don't see the point.
Rgds

Hi,

Of yourse and I really appreciate the professional help you are giving me.

Username: xxxx
Passw: xxxx

It is a super user account

Rgds

A BIG THANK YOU!!! Great! It really did the trick!

I now it seems that everything is working porperly. Thank you again for your time and dedicated help. It does deserve a nice feedback on jed.
All the best
Aron