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#8181 – showing module only on medical-news menu item not working with sh404sef on

Posted in ‘Pre-sale questions’
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Thursday, 30 September 2021 14:55 UTC
INFINI

hello,

similar question as the other day.. we really don't understand what is going on with joomla and/or sh404sef.. 

we are trying to adjust the styles of our blog page which is "medical-news" https://northstardoc.com/medical-news/ using a custom module containing <style> to be shown only on selected pages in our menu "medical-news" - but it seems it's not pulling it for some reason, and I think it was also because we previously had the page as "blog" then renamed to "medical -news"

again, we turn off sh404sef, then the custom module shows as desired, but when sh404sef gets turned back on, the module doesnt show up. 

can yo help shed some light as to why this is happening and how we can fix? can we pass a login to you for you to check out our back end?

please let us know. thank you.

Thursday, 30 September 2021 15:02 UTC
wb_weeblr

Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk .

After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Best regards

Yannick Gaultier

weeblr.com / @weeblr

 

 

 
Sunday, 31 October 2021 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
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