Last post 2 hours 13 min ago
Posts last week 69
Average response time last week 48 min
All time posts 43424
All time tickets 6966
All time avg. posts per day 22

Helpdesk is open from Monday through Friday CET

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6571 – Unable to import SEF URLs from MijoSEF - Error communicating with server, aborting.

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 28 January 2019 16:55 UTC
We are using sh404SEF with the importer
We are on Joomla! 3.9.2 with PHP 7.1.26.
We are moving from MijoSEF 1.5.6 to sh404SEF.

However, when we go in to the importer and MijoSEF Import and Press Start To Import we get a red message at the bottom advising:

Error communicating with server, aborting.

Any help would be appreciated.

Many thanks
Monday, 28 January 2019 16:58 UTC

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Be sure to report any error appearing in the browser console.

Thanks and regards
Tuesday, 29 January 2019 09:58 UTC
Ok, thanks
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.