Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)

#6518 – Sh404SEF and Gridbox by Balbooa

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 31 May 2018 10:34 UTC
vi_blackberry
Dear colleagues,

My site is on Joomla Gridbox by Balbooa - is it compatible with your products?

Thanks in advance,
Victoria
Thursday, 31 May 2018 10:39 UTC
wb_weeblr
Hi

sh404SEF uses the Joomla API for routing. If that extension is compliant with Joomla API, there should be no problem. It looks like a page builder, so it should not be too concerned with URLs, routing and SEO but again, if it complies with Joomla API, it should be OK.

Best regards
 
Thursday, 31 May 2018 10:40 UTC
vi_blackberry
Thanks a lot!
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.