Reduced schedule during conference and annual break

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We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

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#6507 – This page has a link to an AMP page, but the AMP version isn’t available.

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Tuesday, 06 March 2018 21:25 UTC

7of9

Hi,

I get this error:
This page has a link to an AMP page, but the AMP version isn’t available.
URL: https://www.i-seo.us/video-testimonials/testimonial-russ-rk-watch-services/amp

Extension version is the latest.

Please advise.

Thank you in advance.

Wednesday, 07 March 2018 11:56 UTC

wb_weeblr

Hi

Seems normal, this AMP page gives a 500 error.

Please note that you are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Thanks and regards

Wednesday, 07 March 2018 15:19 UTC

7of9

Hi,

Thanks for your reply. Any ideas why this happens? The source page is fine: https://www.i-seo.us/video-testimonials/testimonial-russ-rk-watch-services

Thank you in advance.

Wednesday, 07 March 2018 15:23 UTC

wb_weeblr

Hi

Nope. I would suggest you turn Joomla Error reporting to "Maximum" and Gzip to Off if enabled. This should let you have a real error message and maybe let you understand which extension is causing this issue.

Best regards

Wednesday, 07 March 2018 15:34 UTC

7of9

That returned the error: Fatal error: Call to undefined method stdClass::getParams() in /home/iseous/i-seo.us/html/plugins/system/wbamp/models/renderer.php on line 632

Any ideas?

Thank you in advance.

Wednesday, 07 March 2018 15:41 UTC

wb_weeblr

Hi

No. Like I said, this is a pre-sale forum, we provide support to our subscribers through our helpdes, which is where you will have to open a ticket for this issue.

Best regards

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.