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#6501 – Import Shorts URLs

Posted in ‘Pre-sale questions’
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Friday, 09 February 2018 08:35 UTC
[email protected]
Import Short Urls did not work.
I have deleted entries and import to test one line:

"Nbr","pageId","Sef url","Non sef url","Type","Hits"
"555","kxkw","nieruchomosci/domy-wolnostojace/Izabelin/Izabelin-C/1260.html","index.php?option=com_iproperty&Itemid=170&id=1260&lang=pl&view=property","1","0"

error:
There was an error inserting a record in the database. This happened with record #555 of the import file. Please double-check the file content and try again! Many times, the reason for such error is that the record already exists in the database. Either remove it from the database, or from the import file. ()
Friday, 09 February 2018 10:01 UTC
wb_weeblr
Hi

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