Last post 5 hours 11 min ago

Posts last week 81

Average response time last week 44 min

All time posts 70348

All time tickets 10857

All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6483 – Orangehill

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Friday, 22 December 2017 13:34 UTC

Orangehill

Hi,

Could you please send me the previous version of sh404sef, yesterday we updated a website to version 4.13.0,
but now a custom plugin stopped working and it's almost weekend.

Friday, 22 December 2017 13:43 UTC

wb_weeblr

Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Thanks and regards

Friday, 22 December 2017 13:45 UTC

Orangehill

Ok cheers

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.