Last post 8 hours 44 min ago
Posts last week 80
Average response time last week 29 min
All time posts 45419
All time tickets 7253
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6471 – Do I have to pay each time to get the updates

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 22 November 2017 16:31 UTC
HI Do I have to buy the update. do I have to make a payment to get your latest update.
Thanks
Leisleis1
Wednesday, 22 November 2017 16:46 UTC
Hi

The subscription you can purchase from us, as is common for GPL-licensed sofware, is for accessing our download area and the support area for one year. During that time, you can download any new version that is released, or use Joomla one-click updater to get it. When your subscription expires, you cannot download new versions, cannot access support or one-click update.

The FAQ page has more details.

Best regards
 
wb_weeblr
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.