Reduced schedule during conference and annual break

We'll be operating with a reduced schedule from tomorrow and the next few weeks, as follows:

We'll be travelling and attending JoomlaDay USA from Tuesday April 22 to Friday April 25. Support will have extended response time during this period. From April 25 evening to Tuesday May 12 included, support will be closed for our annual break.

Don't forget to look up the documentation, including the videos, your answer may already be there! Likewise, be sure to check the Development versions area, in case your problem may already have been solved.

In case of emergency (ie your site is down with a fatal error directly linked to one of our extensions), please contact us by email (see contact icon at the bottom of all pages of this site)

#6471 – Do I have to pay each time to get the updates

Posted in ‘Pre-sale questions’
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Wednesday, 22 November 2017 16:31 UTC
Leisleis1
HI Do I have to buy the update. do I have to make a payment to get your latest update.
Thanks
Wednesday, 22 November 2017 16:46 UTC
wb_weeblr
Hi

The subscription you can purchase from us, as is common for GPL-licensed sofware, is for accessing our download area and the support area for one year. During that time, you can download any new version that is released, or use Joomla one-click updater to get it. When your subscription expires, you cannot download new versions, cannot access support or one-click update.

The FAQ page has more details.

Best regards
 
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