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#6457 – 404 = Redirection vers la page d'accueil

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 26 September 2017 12:03 UTC
lafeuille
Bonjour,

ma page d'erreur shef 404 fonctionnait très bien et puis je ne sais pas pour quelle raison, mais elle ne fonctionne plus. Les visiteurs sont redirigés vers l'affreuse page Joomla ou vers la page d'accueil selon les cas.

Vers quelle piste dois-je m'orienter pour résoudre le problème ?

J'utilise Joomla 3X7 / Shef 404 dernière version.

Merci d'avance.
Tuesday, 26 September 2017 15:11 UTC
wb_weeblr
Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Please note that support requests are only handled and replied to in the English language.

Thanks and regards
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.