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#6446 – Opening ticket

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 23 August 2017 09:43 UTC
xonia
I have sef404sh n i want to open a ticket about a problem, but i can't see where to open ticket, how can I ?

My problem is that most of my categories links are showing error 500
Wednesday, 23 August 2017 10:32 UTC
wb_weeblr
Hi

Users with an active subscription can open a ticket at our helpdesk. The "New ticket" button appears depending on whether you have an active subscription for sh404SEF, wbAMP, etc.

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.