Last post 43 min ago
Posts last week 106
Average response time last week 48 min
All time posts 53540
All time tickets 8403
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6428 – Analytics Tab Error Code

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Friday, 16 June 2017 02:27 UTC
How do I fix this error code when I try to look at the Analytics tab: "Error connecting to Google Analytics: Could not connect to analytics server (not available, or no account configured ? are cURL and SSL enabled in your phpinfo ?) Invalid account Id fetching accounts list"

I already entered my Universal Google Analytics ID and enabled authorization.

Thank you.
Friday, 16 June 2017 06:57 UTC

You are on a pre-sale forum, please use the help desk to open a support ticket.

Thanks and regards
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.