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#6422 – Trailing Slash and Duplicate Content

Posted in ‘Pre-sale questions’
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Thursday, 25 May 2017 15:52 UTC
ravilahp
Hello

We have had sh404SEF in our site for many years now. We recently moved to a new server and make some changes to the site. In the old site we had trailing slash for all of our urls, it seems like in the new site this is not happening. New articles are not being created with the trailing slash. This issue seems like it is also affecting the old urls, since now many duplicated urls are being created, one with the trailing slash and others without it.

Can you please advise on why is it that the trailing slash is not being included in the new urls? Maybe there is setting or something that got changed?

Thanks,
Romina
Thursday, 25 May 2017 16:28 UTC
wb_weeblr
Hi

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