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#6416 – 4.4.4

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 11 May 2017 19:50 UTC
netgen66-gmail-com
Hi, I have a 4.4.4 version of s404sef and its not showing any links in shURL manager or URL manager, what is the problem?
Friday, 12 May 2017 07:24 UTC
wb_weeblr
Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Thanks and regards
 
Friday, 12 May 2017 09:48 UTC
netgen66-gmail-com
Your subscription is expensive, i can only pay that if you fix my problem and make every link on my scorpiondeals.com SEF. Every category shout have a normal link with only one word, if the category is for vehicles it should be scorpiondeals.com/vehicles

Do you provide refunds if it doesn't work?

Friday, 12 May 2017, 09:27AM +02:00 from Weeblr.com [email][email protected][/email]:















































Sunday, 14 May 2017 07:06 UTC
netgen66-gmail-com
are you going to answer or not?

Friday, 12 May 2017, 09:27AM +02:00 from Weeblr.com [email][email protected][/email]:















































Monday, 15 May 2017 08:26 UTC
wb_weeblr
Hi

are you going to answer or not?
Support is closed on weekend.


i can only pay that if you fix my problem and make every link on my scorpiondeals.com SEF
We do not provide any installation, setup or customizations service, we only provide a GPL-licensed extension. The very low cost of our extensions basically only covers development, and it is really unfortunate that you did not keep your sh404SEF up to date at all time, which is the only way to maintain proper operation over time.

Every category shout have a normal link with only one word, if the category is for vehicles it should be scorpiondeals.com/vehicles
That's no problem, at least if we talk about Joomla com_content. If the content comes from other extensions, then it might or might not be possible depending on the extension itself.

Do you provide refunds if it doesn't work?
See the FAQ.

Rgds
 
Wednesday, 17 May 2017 19:00 UTC
netgen66-gmail-com
Those are categories from jomclassifed, developers of that told me that it can work on joomla core system, something has to be activated from your extension, but i don't know how and what

Can I get any discount on the product? I'm willing to pay about 30$ for it
Wednesday, 17 May 2017 19:36 UTC
wb_weeblr
Hi

something has to be activated from your extension
sh404SEF complies with the Joomla routing API, and as such any extension that follows the Joomla routing API works (and has been working for neraly 10 years now) with sh404SEF.

Can I get any discount on the product? I'm willing to pay about 30$ for it
We try to keep our prices low for everyone, and do not offer any discount for this reason, at any time during the year. Offering discounts means that we have to raise our prices to compensate for the discounts, and we do not want to do that.
We do offer a renewal discount to our members, so that they can keep their site up to date though more easily.

Rgds
 
Wednesday, 17 May 2017 20:10 UTC
netgen66-gmail-com
I new that is not going to work, I just can't see links from jomclassifed, it can't work, I tried everything... Can you just refund me please?
Wednesday, 17 May 2017 20:49 UTC
wb_weeblr
Hi

If you have subscription, you can open a support ticket and we can review your settings. Of course, you can then update to a current version of sh404SEF, instead of the ancient one you are using (assuming you are also using a recent version of Joomla of course).

Rgds
 
Wednesday, 17 May 2017 20:57 UTC
netgen66-gmail-com
I bought your extension half an hour ago, and its up to date, but that is not working on my website, it complitly messed everything up, even the design of the website is broken now, please just send me a refund, im not going to continue with this
2017-05-17 22:51 GMT+02:00 Weeblr.com <[email][email protected][/email]>:








Wednesday, 17 May 2017 21:13 UTC
netgen66-gmail-com
I bought your extension half an hour ago, and its up to date, but that is not working on my website, it complitly messed everything up, even the design of the website is broken now, please just send me a refund, im not going to continue with this
Thursday, 18 May 2017 07:41 UTC
wb_weeblr
Hi

Indeed if you have such a catastrophic outcome, where a SEO extension breaks the design, then it's better to let go. We will refund your purchase quickly. Next time, just use support, please. Nothing can be done without access and technical details.

Rgds
 
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