I have sh404SEF version 4.4.6.2271 running on my website. I can see there is a new version 4.7.3.3292. When I click UPDATE nothing happens. How do I get the component to upgrade to the latest version?
Last post
13 hours 7 min ago
Posts last week
60
Average response time last week
26 min
All time posts
74425
All time tickets
11456
All time avg. posts per day
19
Helpdesk is open from Monday through Friday CET
Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.
#6392 – sh404SEF Not Updating
Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Energy48
wb_weeblr
Hi
It depends on what you mean by "Nothing happens", and what happens really. Be sure to have your access and secret key set in the configuration, and check your subscription validity. To go any further, please open a support ticket at the helpdesk
Rgds
It depends on what you mean by "Nothing happens", and what happens really. Be sure to have your access and secret key set in the configuration, and check your subscription validity. To go any further, please open a support ticket at the helpdesk
Rgds
Energy48
By Nothing Happens, it means, the component is not updating because that is what I asked it to do by clicking the UPDATE button.
Also, I followed your advice and tried open a support ticket at the helpdesk. All I got was a 403 error page. I tried it twice but in both cases I got an error page.
Also, I followed your advice and tried open a support ticket at the helpdesk. All I got was a 403 error page. I tried it twice but in both cases I got an error page.
wb_weeblr
Hi
This would indicate you do not have an active subscription with us.
Rgds
This would indicate you do not have an active subscription with us.
Rgds
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.