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#6369 – Why I cannot submit a ticket?

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Sunday, 01 January 2017 00:10 UTC
bertimuss
Okay, I got a message about submitting a ticket to view the issue with Google Analytics; however, I cannot submit a ticket. I don't know if I did something wrong on the backend of my website. I was able to get Google Analytics to work using Google's Analytics website.
Tuesday, 03 January 2017 08:40 UTC
wb_weeblr
Hi

As mentioned in the popup, we were off for a few days during the holiday season. The support helpdesk is now open again. Be sure to provide all details, including site URL and connection details for speedier handling.

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.