Last post 1 hour 35 min ago
Posts last week 81
Average response time last week 44 min
All time posts 70354
All time tickets 10858
All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6365 – Support for a bug in 404 page

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Sunday, 18 December 2016 07:53 UTC
Nirit
Hello,
If I buy the new version of Sh404sef, will you be able to help me with a bug that I have in Sh404sef: the 404 page is not showing the custom 404 page that I have made and configured in Sh404sef, but it shows another page?
This is the website: https://www.drahim.co.il.
Monday, 19 December 2016 07:41 UTC
wb_weeblr
Hi

Yes, support is provided to users with an active subscription (and running Joomla 3.x: we stopped providing support for Joomla 2.x about a year ago).

Rgds
 
Monday, 19 December 2016 08:06 UTC
Nirit
Thank you, I will buy a new version of Sh404sef.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.