I cant add a ticket support, when i click in add ticket a 403 error page appears
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#6337 – Error to add a Ticket
Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
yogaelx
wb_weeblr
Hi
This would happen if you do not have an active subscription, allowing download of full versions and access to the helpdesk.
Rgds
This would happen if you do not have an active subscription, allowing download of full versions and access to the helpdesk.
Rgds
yogaelx
and how can i update my subscription? I only found buy, but not update
Juan carlos
Juan carlos
wb_weeblr
Hi
What do you mean by "update"?
If you have an active subscription, then you can open tickets and download new versions.
If you do not have an active subscription, then you need to buy one to post tickets and access downloads.
Rgds
What do you mean by "update"?
If you have an active subscription, then you can open tickets and download new versions.
If you do not have an active subscription, then you need to buy one to post tickets and access downloads.
Rgds
yogaelx
but, i have to buy a new subscription or there are a option to buy a renew or update subscription with a low price?
Juan carlos
Juan carlos
wb_weeblr
Hi
There is only one price. If you have an active subscription, then you can renew with a discount, but you have to do it before your subscription expires. After your subscription expires, or if you do not have a subscription, there is only one standard price for everyone.
Rgds
There is only one price. If you have an active subscription, then you can renew with a discount, but you have to do it before your subscription expires. After your subscription expires, or if you do not have a subscription, there is only one standard price for everyone.
Rgds
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.