Last post 1 hour 35 min ago

Posts last week 81

Average response time last week 44 min

All time posts 70354

All time tickets 10858

All time avg. posts per day 20

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6333 – Prefix added to the end of the URL !

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Tuesday, 16 August 2016 10:51 UTC

ghribi

My website has 3 languages (native joomla Multilanguage):

- www.mysite.com (English language)
- www.mysite.com/fr
- www.mysite.com/it
The language can be changed by clicking on the flag
When enabling sh404sef URL optimization, i have the prefix added to the end of the URL

Example:
www.mysite.com/es/en/
www.mysite.com/fr/en/
www.mysite.com/it/en/

Joomla: 3
SH404: 4.7.3.3292
PHP:7

How can I solve this issue please?
Regards

Tuesday, 16 August 2016 11:05 UTC

wb_weeblr

Hi

Please be sure to only use the helpdesk for support requests. This is the pre-sale forum, we do not use forum to provide support.

This issue is a change in Joomla 3.6.1. which broke things. It happens on some multilingual site. You can fix it by re-ordering the system plugins so that the Joomla language filter is located before the sh404SEF system plugin.

Rgds

Tuesday, 16 August 2016 11:40 UTC

ghribi

Thanks for your reply.
but the Joomla language filter is already located before the sh404SEF system plugin.

PS: I can't use the helpdesk, my subscription has expired end of July.I will renew my registration for the next updated of SH404.

Regards

Tuesday, 16 August 2016 11:49 UTC

wb_weeblr

but the Joomla language filter is already located before the sh404SEF system plugin.

Double-check? I am talking about the ordering filed, which you can modify by dragging plugins, not the way Joomla list plugins by default.

PS: I can't use the helpdesk, my subscription has expired end of July.I will renew my registration for the next updated of SH404.

Support is only provided to subscribed users.

Rgds

Tuesday, 16 August 2016 12:11 UTC

ghribi

Hi,

Problem fixed.
Thanks a lot for your help.

I will renew my Subscription for the next update or if i recive a a discount code :)

Thanks again - very good service.

Regards
Sarah

Tuesday, 16 August 2016 12:21 UTC

wb_weeblr

Hi

Well, if you keep your subscription active, you always get a discount because there is a 20% renewal discount. That's the cheapest way to keep your sh404SEF always up to date.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.