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#6293 – What should I do to migrate from SH404SEF in Joomla 2.5 to SH404SEF in Joomla 3.5

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 19 April 2016 02:46 UTC
guillenphoto
Hello,

I have a quick question that I am sure has been replied but I do not find the answer.
I am running a website under Joomla 2.5 and using SH404SEF 4.3.0.1671.

I am going to migration to Joomla 3.5. What should I do: install the Joomla core first then update the new version of SH404SEF or install the last version on Joomla 2.5?
I just want to be sure because I have a lot of alias I do not want to lose.

Thanks for your reply.
Edited by guillenphoto on Tuesday, 19 April 2016 02:46 UTC
Tuesday, 19 April 2016 07:36 UTC
wb_weeblr
Hi,

You are on public forum for pre-sale questions. Please be kind to use our helpdesk for all support requests. As always, you should only run the latest version of sh404SEF on any site you have, including in this situation.

Rgds
 
Edited by wb_weeblr on Tuesday, 19 April 2016 07:36 UTC
Wednesday, 20 April 2016 02:26 UTC
guillenphoto
Thank you for your reply. That is kind of you.
How can I write a question in the helpdesk. I do not find any button to create a new ticket.

Thanks
Edited by guillenphoto on Wednesday, 20 April 2016 02:26 UTC
Wednesday, 20 April 2016 14:47 UTC
wb_weeblr
Hi

When you get to the helpdesk page, you have a "New Ticket" button for each of the products you have a subscription for. Or you can click through to one of the products categories, and you'll find a "New ticket" button there as well.

Rgds
 
Edited by wb_weeblr on Wednesday, 20 April 2016 14:47 UTC
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.