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#6293 – What should I do to migrate from SH404SEF in Joomla 2.5 to SH404SEF in Joomla 3.5

Posted in ‘Pre-sale questions’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Tuesday, 19 April 2016 02:46 UTC

guillenphoto

Hello,

I have a quick question that I am sure has been replied but I do not find the answer.
I am running a website under Joomla 2.5 and using SH404SEF 4.3.0.1671.

I am going to migration to Joomla 3.5. What should I do: install the Joomla core first then update the new version of SH404SEF or install the last version on Joomla 2.5?
I just want to be sure because I have a lot of alias I do not want to lose.

Thanks for your reply.

Tuesday, 19 April 2016 07:36 UTC

wb_weeblr

Hi,

You are on public forum for pre-sale questions. Please be kind to use our helpdesk for all support requests. As always, you should only run the latest version of sh404SEF on any site you have, including in this situation.

Rgds

Wednesday, 20 April 2016 02:26 UTC

guillenphoto

Thank you for your reply. That is kind of you.
How can I write a question in the helpdesk. I do not find any button to create a new ticket.

Thanks

Wednesday, 20 April 2016 14:47 UTC

wb_weeblr

Hi

When you get to the helpdesk page, you have a "New Ticket" button for each of the products you have a subscription for. Or you can click through to one of the products categories, and you'll find a "New ticket" button there as well.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.