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#6271 – Cannot download updates (401 error)

Posted in ‘Pre-sale questions’

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Tuesday, 16 February 2016 13:52 UTC

paulearley

I am able to log into your web site and look at my account. I copied the access and secret codes into the sh404sef component in Joomla. However, I cannot update sh404sef.

When I try to download the update manually (while logged into your site) I still get a 401 error. Can you fix this please?
Paul Earley

(username paulearley)

Tuesday, 16 February 2016 14:50 UTC

wb_weeblr

Hi,

You are on public forum for pre-sale questions. Please be kind to use our helpdesk for all support requests.

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.